Neither threads or messages have detailed info about the sender.

In threads it simply shows the “participantUid”: “agencyUid” in the participants when the “participantType”: “AGENCY”. It does not show the actual sender whether the employeeUid of the agency, or it was a system response.

In the messages response it simply shows “senderType”: “AGENCY” or “senderType”: “GUEST” but it does not show actual sender either.

Please see the below examples. How will we deal with such missing links?

Goal:
============= Thread -> set messages -> list of participants for each message and the timestamp details -> if sender type is AGENCY find the employees(or system) who participated in each message of a thread.