Add a pipeline status to show PM failed transactions
see the failed payments in red on the pipeline.
PM>"I often have customers that do not pay their full balance at booking. So, if there full balance is not paid their pipeline color is orange. If their first payment fails the color is still orange. Therefore, a missed failed payment for deposit/initial payment can easily be missed. And, then when contacting the guest they may decide they do not want to stay, and then they have held that property for however many days until their next payment would be due. If then they decide "well never mind, I won't use the reservation" then we do not earn the same amount of revenue because the booking is coming quickly. Failed initial payments are important to know. I do check our stripe account for failed payments regularly, but this guests failed payment wasn't even in stripe. So, there was no way for me to catch it, unless I open up every orange pipeline and check if they have made their initial deposit. It seems like an easy programing fix, and would bring that failed initial payment to attention sooner!"
Alejandra Alvarez Casellas
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