175 results found
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Add negative adjustments
When we sync hostfully with clearning accounting, we are showing a mis-matched balance and it is because hostfully is counting the whimstay platform fee as income instead of as a fee deducted from the payment. It is inflating our deposit
2 votes -
Option to add order adjustments to group booking
I'd like to add order adjustments to group bookings.
1 vote -
Option "send quote" should not be available for Vrbo inquiries
For Vrbo inquiries, we usually advise to not send quote with payment link for 2 reasons
- Vrbo does not permit sending links or contacts through channel messages if the lead is in inquiry stage
- In rare cases, if a guest makes a payment via the link, that lead will bypass the connection and be converted into an offline booking on Vrbo.
However, the option to send a quote for Vrbo inquiry is still available which could be confused. Thus, the option "send quote" should not be available for all Vrbo inquiries.
1 vote -
addition of a filter value in the channel pulldown menu in Hostfully's pipeline
We are using Hostfully API v3's referrer value to show in the pipeline where the lead request came from, among our 3 web sites. If I don't select a filter, I see all bookings from various external platforms and am only interested in measuring the funnel efficiency by origin website (Paris For Rent, Haven In, Paris Luxury Rentals). The quote/booking forms on these web sites use the referrer value and send it to Hosfully along with the request.
If I use the "quote" filter, it only shows requests coming from Haven In and using the Hostfully widget
If I use…
2 votes -
Create Group Bookings in Hostfully
I want to have the ability to create Group bookings in Hostfully as they are in Booking.com
4 votes -
Add the owner's name in the booking details
Add the owner's name in the booking details.
As we manage properties across different countries, our team often does not have detailed background knowledge of every property. Having this information available in one click is fundamental to improving workflow, reducing delays, and creating a better user experience for our team.
1 vote -
Option to not require email when creating a lead
I still would like to raise the request to change the obligation to fill the email address.
If platforms provide their internal address - it is ok for system to take it. But even they are not releasing the real address of the guest.
every dummy email is wasting of our time to fill it and can cause some issues to release information and data somewhere that we have no control where it will end up
2 votes -
Add “Send Rental Agreement” Option in Pipeline
There is no option to prompt guests to sign the rental agreement directly from the pipeline. Yesterday, I had a guest who hadn’t received check-in details because they hadn’t signed the rental agreement. Since there’s no drop-down option in the pipeline to send them the rental agreement, I had to handle this manually.
3 votes -
Reset Rental agreement
Allow to reset rental agreement from Lead modal
6 votes -
pipeline search by check out Date
Filter the pipeline list, by check-out date
1 vote -
Able to edit the total amount
Able to edit the total amount and automatically calculate the rent
3 votes -
5 votes
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Keep quote unchanged when modifying BDC booking
Sometimes we need to re-arrange the Booking.com reservations in Hostfully calendar but the booking breakdown is changed based on new property while it remains unchanged in BDC. This causes discrepancy, confusion and incorrect report. So it's better if the breakdown can be freeze when we changing the property or modify a booking as we don't want to change the quote for existing booking.
1 vote -
Mid Term Rentals
For mid-term rentals, it would be helpful if the pre-arrival form and rental conditions carried over from the initial booking rather than resetting each month. Currently, the system shows these items as incomplete in later months even though the guest completed them at the beginning of their stay.
1 vote -
Ability to move a booking from one property to another
Currently, if a guest needs to be moved from one property to another, the only way is to cancel the original booking and create a new manual booking in the correct property. This process is time-consuming and can create confusion for both guests and property managers.
It would be extremely helpful to have a feature that allows property managers to transfer an existing booking from one property to another directly in the system.
3 votes -
Transaction recorded added to Airbnb cancelled bookings
At the moment, Hostfully order displays the amount that Airbnb has refunded for cancelled bookings. But there is no transaction records for those Airbnb cancelled bookings, causing it's a bit confused for us.
If system can add transaction record of amount after Airbnb cancellation refund automatically like for confirmed bookings, it would be helpful.
4 votes -
Ability to set a different default address when creating a lead
Currently, when a PM creates a lead manually, the client information always defaults to California as the address. This cannot be changed, and PMs need to update it manually each time.
It would be helpful to allow agencies to customize the default address (country, state, or leave blank) when creating a new lead. This would save time and reduce errors, especially for agencies operating outside of California.
3 votes -
Be able to reset the pre-arrival form from the UI
WE NEED TO BE ABLE TO RESET OUR OWN PRE-ARRIVAL- we need more control!!
4 votes -
Pipeline - Ability to select multiple properties in drop down filter
The filter function for pipeline under "properties", create a drop down list that allows you to click multiple properties to filter by, not just 1 at a time!
Or - add the "property tag" filter option.
Either way, I want to be able to filter out properties that I do not manage so only my properties are shown in the pipeline.
As a large company with several managers we are currently unable to filter out each others' properties, so leads/inquiries get lost on the pipeline...
3 votes -
Guest details default to Property Manager' own country and state/province
We'd like to have the guest details default to our own country and state/province. At the moment every guest's default state/country is California USA, while most of our guests are Canadian and in our state, and we have to make changes to each one before saving a booking. Thanks! info@vacaybc.com
4 votes
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