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  1. 2 votes

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    Keith supported this idea  · 
  2. 3 votes

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  3. 7 votes

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    Keith supported this idea  · 
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    Keith commented  · 

    the large text field should have the same HTML editor as all the area's where we might have such information.

  4. 7 votes

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    Keith commented  · 

    This might render the rental conditions non-binding.
    I suppose hostfully could add an option to remove the, but it seems like they'd just be openening people up to problems.

    In order for a contract to be legal I think this information is necessary.

  5. 8 votes

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  6. 13 votes

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  7. 2 votes

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  8. 2 votes

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    Note that you can now schedule automated refunds from the Hostfully platform, so this makes manual refunds less valuable.

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    Keith commented  · 

    we apply safely insurance to every reservation after talking with them they convinced us to dispense with security deposits since they'll cover damages.

    We add the safely insurance fee as a guest paid expense so instead of paying a security deposit, they pay for insurance and we get a higher level of coverage and protection and the guest is protected.

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  9. 3 votes

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  10. 19 votes

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    Keith commented  · 

    this may be a function of the remotelock API.

    I use jervis.systems for lock code management. I'm able there to specify the buffer time. it does appear to import the check-in times, but this is done at time of booking, so if we change it (say, after a guest is approved for early check-in or late check out) the codes don't get updated with the new check-in time,

    but we set each property in jervis to activate the code 1 hour before check-in and 1 hour after checkout but you can set this per property.

    I'm not sure, but perhaps remotelock has similar setting?

  11. 25 votes

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  12. 2 votes

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  13. 3 votes

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  14. 2 votes

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    Keith commented  · 

    What channel's support this? I'm not sure this is even possible.

    Booking.com has a mechanism for multiple quantities of the same thing, but other than that, I'm unaware of any channel that supports this.

    It would then only be for booking.com and direct booking channels.

  15. 2 votes

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    Keith commented  · 

    I think there's a similar request elsewhere, but the problem here is that the credit cards that get passed-through from channels aren't eligible for 3d secure because the checkout workflow loses the guest.

    You'd have to not automatically process the pass-thru credit cards and then separately invoice each guest.

    This would make the 3ds workflow present to the guest - you may also want to enable radar and create a rule to only allow transactions with liability_shift.

    This may solve your problem as the pass-thru cards should get rejected by stripe. .

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  16. 5 votes

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    Keith commented  · 

    IMHO, this is a very niche requirement.

    As a workaround (although costly cause you'd be doubling the number of listings in your account), you can clone your properties and link them as sub-units so calendar's sync. have one set as your short-term for airbnb and the other as your 30 day minimum.

    Alternatively, if you use one of the pricing services, you might be able to integrate the pricing service to each of the other platforms directly and then use that in the pricing service to set your minimum stay. This would also cost something.

    Some of the platforms let you override the channel manager min stay.

    I think you can even do this in Airbnb and override the channel manager min stay for shorter stays.

  17. 4 votes

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  18. 1 vote

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  19. 62 votes

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    Keith commented  · 

    it seems, for some of these, they have now limited the number of characters you can type, but this isn't the same thing, and it doesn't help us understand how many characters we have to remove to determine how we can adjust an existing description.

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  20. 71 votes

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    Keith supported this idea  · 
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    Keith commented  · 

    Doesn't this work already.. if you use variables for the check in time, and you update the check in time on the reservation, then the new check in time will appear in the message when it's sent out.

    I believe the schedule just triggers applying the template at the time the message is sen't. it doesn't pre-generate whole message.

    So I think that *may* solve your problem? or do I misunderstand the issue?