Settings and activity
171 results found
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5 votes
Keith
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13 votesKeith
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2 votesKeith
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2 votes
Note that you can now schedule automated refunds from the Hostfully platform, so this makes manual refunds less valuable.
An error occurred while saving the comment Keith
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3 votesKeith
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19 votes
An error occurred while saving the comment Keith
commented
this may be a function of the remotelock API.
I use jervis.systems for lock code management. I'm able there to specify the buffer time. it does appear to import the check-in times, but this is done at time of booking, so if we change it (say, after a guest is approved for early check-in or late check out) the codes don't get updated with the new check-in time,
but we set each property in jervis to activate the code 1 hour before check-in and 1 hour after checkout but you can set this per property.
I'm not sure, but perhaps remotelock has similar setting?
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22 votesKeith
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2 votesKeith
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2 votesKeith
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2 votes
An error occurred while saving the comment Keith
commented
What channel's support this? I'm not sure this is even possible.
Booking.com has a mechanism for multiple quantities of the same thing, but other than that, I'm unaware of any channel that supports this.
It would then only be for booking.com and direct booking channels.
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2 votes
An error occurred while saving the comment Keith
commented
I think there's a similar request elsewhere, but the problem here is that the credit cards that get passed-through from channels aren't eligible for 3d secure because the checkout workflow loses the guest.
You'd have to not automatically process the pass-thru credit cards and then separately invoice each guest.
This would make the 3ds workflow present to the guest - you may also want to enable radar and create a rule to only allow transactions with liability_shift.
This may solve your problem as the pass-thru cards should get rejected by stripe. .
Keith
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5 votes
An error occurred while saving the comment Keith
commented
IMHO, this is a very niche requirement.
As a workaround (although costly cause you'd be doubling the number of listings in your account), you can clone your properties and link them as sub-units so calendar's sync. have one set as your short-term for airbnb and the other as your 30 day minimum.
Alternatively, if you use one of the pricing services, you might be able to integrate the pricing service to each of the other platforms directly and then use that in the pricing service to set your minimum stay. This would also cost something.
Some of the platforms let you override the channel manager min stay.
I think you can even do this in Airbnb and override the channel manager min stay for shorter stays.
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3 votes
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1 vote
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59 votes
An error occurred while saving the comment Keith
commented
it seems, for some of these, they have now limited the number of characters you can type, but this isn't the same thing, and it doesn't help us understand how many characters we have to remove to determine how we can adjust an existing description.
Keith
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67 votesKeith
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An error occurred while saving the comment Keith
commented
Doesn't this work already.. if you use variables for the check in time, and you update the check in time on the reservation, then the new check in time will appear in the message when it's sent out.
I believe the schedule just triggers applying the template at the time the message is sen't. it doesn't pre-generate whole message.
So I think that *may* solve your problem? or do I misunderstand the issue?
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2 votes
An error occurred while saving the comment Keith
commented
Ideally this would work like Airbnb.
you unblocking dates should break the current block into 2 (one before and one after).
as it is, we need to delete the block and then add 2 new ones with some risk that a booking sneaks in while we're doing this manual work.
I'd like to select dates that may already be blocked, and then unblock them.
Keith
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4 votes
An error occurred while saving the comment Keith
commented
IMHO, this isn't a PMS activity but more appropriate for a 3rd party integration>
I'm surprised some of the existing integrations don't support this already.
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41 votes
We'll soon introduce all pipeline actions directly within the lead modal. So you'll be able to cancel a booking by clicking on it from the calendar, then selecting the Cancel action within the lead modal.
An error occurred while saving the comment Keith
commented
IMHO, you should be able to do all the things from the same view.
doesn't make sense that the booking info works differently from dashboard, vs pipeline vs calendar view.Should all be the same and allow us to do everything.
Keith
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1 vote
An error occurred while saving the comment Keith
commented
why doesn't this have more votes?
IMHO, all the things you need to do to a listing should be doable from the listing page.
Similarly all the things you might do to a bunch of listings should have a way to manage multiple listings (like the channels, etc.)
Keith
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we apply safely insurance to every reservation after talking with them they convinced us to dispense with security deposits since they'll cover damages.
We add the safely insurance fee as a guest paid expense so instead of paying a security deposit, they pay for insurance and we get a higher level of coverage and protection and the guest is protected.