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  1. 47 votes

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    Keith commented  · 

    Beyond this, it would be nice if we can assign templates/triggers at the listing management level.

    Add a tab to the listing management for triggers so we don't have to go to so many places when adding a new listing.

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  2. 8 votes

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  3. 27 votes

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    Keith commented  · 

    This would be a nice complex condition to add to triggers. "active dates"

    This would also allow sending messages only relevant certain dates of the year.. like not sending pool hours in winter time, etc.

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  4. 16 votes

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    Keith commented  · 

    Agreed. Historical data is even required by law in many jurisdictions.

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  5. 8 votes

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  6. 15 votes

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    Keith supported this idea  · 
  7. 15 votes

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    Keith commented  · 

    When you close airbnb leds, it marks the lead in airbnb as declined, I think .

    I worry that this will harm our search ranking since they downgrade listings with lots of declines on them.

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  8. 15 votes

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    Keith commented  · 

    I think what's wanting here is a "bulk send message" that used variable substitution.

    Instead of a template/trigger, .. or maybe yes a template, but we want to be able to "send to multiple guests" and then check off the guests to receive the message.

    I wouldn't want to make a whole trigger just to send a message about a hurricane, but I would like to send one message about a hurricane to multiple guests who might be impacted.

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  9. 18 votes

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    Keith commented  · 

    This has languished for a couple years? anything going to be done here?

    It is kind of ridiculous that we have to have duplicate triggers based on the mechanism the message will be delivered.

    Ideally we can configure the outcome:
    Direct ONLY
    Email ONLY
    Direct AND Email
    Direct if available, email otherwise
    Email if available, direct otherwise

    (these last 2 should detect if it's a anonymized channel email address and treat those as "no email" since they're effectively the same thing as direct and may end up with duplicate messages in the inbox).

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  10. 9 votes

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    Keith supported this idea  · 
  11. 12 votes

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    Keith commented  · 

    Agreed. Ideally for any item, we should be able to choose "same for all channel's or unique per channel"

    for new channels it should default to the main one.

  12. 3 votes

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    Keith commented  · 

    I think the channels have different listing name lengths and other criteria, so this would be nice so we can target guests who are more accustomed to specific channels.

    It also helps fool google so guests can't just google the name and book through some other channel.

  13. 11 votes

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    Keith commented  · 

    Moreso than that, we should be able to just check/uncheck the triggers to add that property to that trigger.

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  14. 27 votes

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    Keith commented  · 

    This is a good idea. I'd like the same for reviews.

    Otherwise repeat guests keep getting the same review over and over.

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  15. 20 votes

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    Keith commented  · 

    I can't imagine hostfully would offer a comparable replacement for docusign. What I see more often is people doing a docusign integration which won't save you docusign fees.

    why are you paying so much for docusign. I had their full api access for about 2k a year. I didn't find those additional features as useful as I thought and am down to a lower tier that's around $500/year. maybe your volume is much higher, but I think you need to talk to docusign sales and get your price under control.

    Hostfully has an integration with hellosign which may be a cheaper option, but I don't know how that works exactly.

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  16. 9 votes

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  17. 2 votes

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    0 comments  ·  Guidebook  ·  Admin →
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    Keith shared this idea  · 
  18. 3 votes

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  19. 5 votes

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    Keith commented  · 

    Along with this id like automatic preapprovals.

    Even for Airbnb. Id like tonspcify auto preapproved by property

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  20. 1 vote

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    Keith commented  · 

    Better yet. Support apps like google authenticator

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