Settings and activity
330 results found
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7 votes
Keith
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3 votesKeith
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2 votes
An error occurred while saving the comment Keith
commented
Yeah, this seems to only work for airbnb stays,.. should be for all
An error occurred while saving the comment Keith
commented
I think this may be a result of some legal changes.
For example, California law requires showing "all in" pricing, but I think you're allowed to have an expand which breaks out the line items.
I think that's the right way to do it. show the total price, and when a guest clicks to expand they see the per night rate.
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3 votesKeith
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4 votesKeith
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11 votesKeith
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8 votesKeith
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4 votesKeith
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6 votesKeith
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2 votesKeith
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3 votesKeith
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4 votesKeith
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7 votes
An error occurred while saving the comment Keith
commented
I think the whole point of this system is to prevent double bookings, I think you'd want to cancel the other stay.
Legally you have a risk. a booking is a contract, if the other one decided to suddenly pay, you'd have 2 paid stays for the same night.
You could get sued by whichever guest got bumped.
In the past, i've moved the reservation to an inactive listing where I later work to cancel it, but then it doesn't block and if the guest pays we can notify them that listing is non-compliant with local law and can't host.
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7 votesKeith
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12 votesKeith
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11 votes
An error occurred while saving the comment Keith
commented
We have just gone through an integration with hudson creative (available through the integrations center) and are almost done with our own custom direct booking website.
It's pretty flexible.. you can change some tags in your listings to customize these sorts of things and if you need hudson to do custom work, their fees are reasonable and they're quick and high quality.
This is something I'd look into.
I do agree the hostfully widget should be more configurable, but my guess is this isn't where they're planning on spending dev time.
Keith
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5 votes
An error occurred while saving the comment Keith
commented
I can't speak for hostfully as to why hometogo was removed, I think in 8 years I got a handful of inquiries and maybe 1 booking from the channel.
but it's available through the nextpax or rentals united .
My guess is hostfully is focussing on high volume channels or channels which develop and manage the integration on their end without hostfully dev resources.
but I suggest exploring nextpax or rentals united which will give you access to a couple hundred channels.
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16 votesKeith
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12 votesKeith
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47 votes
An error occurred while saving the comment Keith
commented
In addition, given some states, like California, give guests a 24 hour cancellation period, we'd like the initial payment to be an authorization which automatically processes 24 hours later if the booking wasn't canceled.
As it is, we have to pay stripe fees on cancellations which gets costly.
Keith
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An error occurred while saving the comment Keith
commented
I think this is generally a good idea, but I don't think these transactions will be protected by 3D secure liability shift which we require on all our transactions to avoid chargebacks.
If they are protected then we definitely would like to auto process the balance, but I'm pretty sure the guest needs to confirm the payment to have this protection.
We have the same requirement for San Francisco.