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328 results found

  1. Auto-refund status icons not showing in booking details

    2 votes

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    0 comments  ·  Property Management Platform » Payments  ·  Admin →
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    Keith supported this idea  · 

  2. Automatic service provider notifications when guests extend their stay so they know the service date changed.

    5 votes

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    0 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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  3. Require Billing Zip Code, Address and Card Name in Payment Work Flow (Helps Prevent Fraud)

    5 votes

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    received  ·  2 comments  ·  Property Management Platform » Payments  ·  Admin →
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    Keith commented  · 

    I agree with Sergio and Kimone.

    The more we can do to mitigate fraud the better and this should be mandatory.

    As a workaround, I have paid for Radar and now require 3Dsecure & has_liability_shift, to solve this problem, but this increases my stripe costs.

    Keith supported this idea  · 

  4. The ability to view Airbnb guest profile info on inquiries

    12 votes

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    1 comment  ·  Property Management Platform » Channels  ·  Admin →
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    Keith commented  · 

    I like the "air review" chrome plugin, would be nice if similar functionality (or even if that plugin worked) when viewing airbnb inquiries through hostfully.

    but at a minimum a link to the guests profile would be good.

  5. Messages for Airbnb pre-approval

    3 votes

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    0 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Keith supported this idea  · 

  6. API for the secured Guidebook link

    2 votes

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    received  ·  0 comments  ·  Property Management Platform » API  ·  Admin →
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    Keith supported this idea  · 

  7. Require Channel Partners to Get Approval Before Offering Extra Promotions

    2 votes

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    received  ·  1 comment  ·  Property Management Platform » Calendar  ·  Admin →
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    Keith commented  · 

    The channels make the rules.

    Its frustrating but with the new Airbnb services. You have to actually call airbnb Cx and opt out but its doable and you can opt out one or all listings.

  8. Allow to resend quote for lead in status 'quote_sent'

    2 votes

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    0 comments  ·  Property Management Platform » Pipeline & Lead Assignment  ·  Admin →
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    Keith supported this idea  · 

  9. "Channel" filter in Property reports

    4 votes

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    0 comments  ·  Property Management Platform » Reports and Analytics  ·  Admin →
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  10. Seasonal Triggers

    10 votes

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    0 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Keith supported this idea  · 

  11. Allow Triggers to be sent on certain days of the week as a complex condition

    9 votes

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    received  ·  5 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Keith commented  · 

    Yes. One specific example. We would like to send guests trash collection reminders.

    Reminders of sprinklers.. Or weekly maid service, etc.

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    Keith commented  · 

    I did request this some time ago. I think there may be a duplicate of this ill look .

    But my example was we need to send reminders for guests to take the trash out. Or remind them of street sweeping and other day specific parking restrictions .

    Or that the gardener is coming on Tuesday Etc.

    Keith supported this idea  · 

  12. More control over calendar scroll bar

    3 votes

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    received  ·  1 comment  ·  Property Management Platform » Other  ·  Admin →
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    Keith commented  · 

    This has been a constant frustration

    Id like to see a horizontal scrollbar better than the modern eay which 1 pixel = 10x speed.

    Keith supported this idea  · 

  13. Show other OTA rates

    2 votes

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    received  ·  1 comment  ·  Property Management Platform » Direct Booking Site  ·  Admin →
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    Keith commented  · 

    This would be a nice feature
    “Youre saving $c by booking direct”

    The hard part would be figuring out the actual true booking coat with channel fees.

    Otherwise it would be a guesstimate which isn't so useful

  14. Airbnb alteration for special offered bookings should keep the original price

    2 votes

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    0 comments  ·  Property Management Platform » Pipeline & Lead Assignment  ·  Admin →
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  15. Ability to cc the owner email under "also cc these emails" for custom templates and triggers

    2 votes

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    0 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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  16. Notes in Inbox View

    4 votes

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    0 comments  ·  Property Management Platform » Inbox  ·  Admin →
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  17. Support for AB2202 Compliance – Pre-Booking Display of Cleaning/Checkout Tasks

    1 vote

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    under review  ·  0 comments  ·  Property Management Platform » Channels  ·  Admin →
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  18. Display a more detailed error message instead of just showing Internal server error

    5 votes

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    0 comments  ·  Property Management Platform » Inbox  ·  Admin →
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  19. put in place to “auto-heal” after outages,

    1 vote

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    1 comment  ·  Guidebook  ·  Admin →
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  20. Jobs should be removed automatically if a booking is cancelled

    6 votes

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    0 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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