Settings and activity
318 results found
-
74 votes
An error occurred while saving the comment 
Keith
supported this idea
·
-
7 votesKeith
supported this idea
·
-
6 votesKeith
supported this idea
·
An error occurred while saving the comment Keith
commented
While hotels.com isn't specifically listed, I thought that it was part of VRBO expanded distribution network:
https://help.vrbo.com/articles/What-is-the-Expanded-Distribution-Network
In looking further, I don't see any of our vrbo listings on hotels.com so this may be either a function of getting vrbo to market them or maybe hostfully does have to implement a separate hotels.com API.
-
7 votesKeith
supported this idea
·
-
50 votesKeith
supported this idea
·
-
25 votesKeith
supported this idea
·
-
6 votesKeith
supported this idea
·
-
6 votesKeith
supported this idea
·
-
16 votes
We are checking whether Vrbo's API supports this.
Keith
supported this idea
·
-
4 votes
An error occurred while saving the comment Keith
commented
agree.. the commission rate should stick with the commission at the time the booking money was handled.
I can see some challenges here.. does the commission change on a given date? does it apply to existing future bookings or just new bookings?
I think this is a bit of a complex task.
We do our own owner billing so we handle this in our system, and once a booking is processed it's commission rate is computed then and not recomputed later.
not sure how hostfully would manage this for a wider variety of use cases.
-
8 votes
An error occurred while saving the comment Keith
commented
I think this is supported already.
I have this enabled in my stripe.. I pay extra for radar and have the following radar rules:
Request 3DS if 3D Secure is recommended for card
Request 3DS if 3D Secure is supported for cardAllow if payment matches one or more values in default Stripe allow lists
Allow if payment is not high risk, is authenticated with 3D Secure and has a liability shiftI have deactivated ALL other rules including the risk_score ones.. Since doing so have had 0 chargebacks.
Only a couple times were legitimate bookers stopped and they used a different card which supported 3dsecureKeith
supported this idea
·
-
10 votes
This will be available in the v3 version of the page, coming soon.
Keith
supported this idea
·
-
35 votesKeith
supported this idea
·
-
3 votesKeith
supported this idea
·
-
4 votesKeith
supported this idea
·
-
5 votesKeith
supported this idea
·
-
2 votes
An error occurred while saving the comment Keith
commented
it seems easy enough to add a "lenght of stay" range in the "taxes and fees" creation.
Some municipalities it's even more complex. there are some taxes/fees for 14 days others for up to 30, others for HOA fees that only apply to stays less than 6 months, etc...
To make things more complex there are some fees that CANNOT be passed to guests but need to be accounted for in the host revenue report
(example, Berkeley, California has an additional 2% STR fee that hosts have to pay but CANNOT pass on to guests), but it needs to be presented as a fee in the owner statements. -
9 votes
An error occurred while saving the comment Keith
commented
i don't want this.. I may be deactivating a listing from a channel for various reasons but need to uphold the existing bookings and deal with them.
I'm not sure this makes sense in most cases. safer is to just manually delete the bookings that are left behind, no?
-
12 votesKeith
supported this idea
·
-
37 votesKeith
supported this idea
·
In addition, if we could use variables int he subject lines that would reduce the number of templates we have.. many have the same content but we need more identifiable headlines like: "your stay at <<property_name>>"