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  1. 8 votes

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    Ted Nguyen shared this idea  · 
  2. 8 votes

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    Ted Nguyen shared this idea  · 
  3. 13 votes

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    Ted Nguyen shared this idea  · 
  4. 14 votes

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    Ted Nguyen shared this idea  · 
  5. 33 votes

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    Ted Nguyen shared this idea  · 
  6. 3 votes

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    Ted Nguyen shared this idea  · 
  7. 17 votes

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    Ted Nguyen shared this idea  · 
  8. 16 votes

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    Ted Nguyen commented  · 

    That's correct, Jameson. Once the change is available, the Security Deposit will be set as an offline fee on Airbnb. You'll collect it and refund the guests after successful departure.

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    Ted Nguyen commented  · 

    Hi Jameson!

    Good news, Airbnb has updated the API for Security Deposit. Once they have updated their API, we will work on mapping with this field in the integration. Once it's completed on our side, you'll be able to set a security deposit for Airbnb channel.

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    Ted Nguyen commented  · 

    Hi all!

    Thanks for your feedback. Kindly note that it's Airbnb requirement that you can't charge the Security Deposit. Damage fee, if any, is to be handled on a case-by-case basis via Airbnb Resolution Center.

    It's hard for us to build if the feature is not supported by Airbnb. Hope you can understand.

  9. 3 votes

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    received  ·  1 comment  ·  Guidebook  ·  Admin →
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    Ted Nguyen commented  · 

    Hi Sarah!

    While we haven't supported Viator widgets to our Guidebooks, I found a workaround to add Viator Affiliate links. In your Recommendation cards, you can scroll down then you will see "Review the url" - in this section, you can update the Viator Affiliate link of this recommendation. Guests will be directed to Viator when they click on the URL. What do you think?

  10. 12 votes

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    Ted Nguyen commented  · 

    Hi Jameson! Thanks for your feedback.

    Currently, Vrbo Automated Reviews feature is not available in the API. Once Vrbo exposes it to us, we will consider building the feature.

  11. 6 votes

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    Ted Nguyen commented  · 

    Thanks for your feedback, Zach! We've received it and will consider this improvement next time we work on the Property Settings.

  12. 5 votes

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    Ted Nguyen commented  · 

    Thanks for your idea, Rachel! We've received it and will consider this for future improvements.

  13. 4 votes

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    Ted Nguyen commented  · 

    Hi Rachel! Thanks for your idea. Just to confirm, are you referring to pre-approval of Airbnb Inquiries?

  14. 2 votes

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    Ted Nguyen commented  · 

    Hi Scott! Thanks for bringing this to our attention. This seems like a bug with the Direct Booking Site and we've filed a ticket for our DEV team to further investigate the issue. We will keep you posted once we have an update.

  15. 4 votes

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    received  ·  1 comment  ·  Guidebook  ·  Admin →
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    Ted Nguyen commented  · 

    Thanks for your feedback, Justin! We've received it and will consider this for future improvements.

  16. 2 votes

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    Ted Nguyen commented  · 

    Thanks for your idea, Brooks! If you are using their service, please suggest them to reach out to us directly to further discuss the integration.

  17. 60 votes

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    Ted Nguyen commented  · 

    Thanks for your idea, Donatas! We've received it and will consider this improvement for future development.

  18. 3 votes

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    Ted Nguyen commented  · 

    Thanks for your feedback! We've received it and will consider this improvement next time we work on the Pipeline filter.

    At the moment, kindly note that the filter "Arrival Date" will only show bookings with check-in date >= today.

  19. 9 votes

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    Ted Nguyen commented  · 

    Thanks for your idea, Steve! We will consider adding this variable next time we work on it.

  20. 1 vote

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    Ted Nguyen commented  · 

    Hi Karthik! Thanks for your idea. We've received it and will consider this improvement in the future.