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  1. 31 votes

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  2. 10 votes

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    nicole supported this idea  · 
  3. 13 votes

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  4. 12 votes

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    nicole commented  · 

    Any updates on this? Even a report showing recent reviews would be helpful. Or if support could email a report of all reviews? How would we get them all out of the system if we needed them?

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  5. 26 votes

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    nicole commented  · 

    Yes I would also like to be able to reply to reviews on the direct booking site. It's a pretty common feature.

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  6. 4 votes

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    nicole supported this idea  · 
  7. 7 votes

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    nicole commented  · 

    Enable issuing damage deposit refunds directly from Hostfully when using VRP (Vacation Rent Payment) as the payment processor:
    Those using Vacation Rent Payment as their payment processor can not issue damage deposit refunds from Hostfully, they need to do it from the payment processor website which is painful.

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    Ross Shir shared this idea · Oct 9, 2019 · Flag idea as inappropriate…

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    nicole commented  · 

    There is another similar request I just voted for from 2019. VRP should be fully API (ability to process all payments, refunds, etc.) VRP says they have this capability with all other softwares.

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    nicole commented  · 

    I spoke with VRP and they said that there is no reason this functionality is not available with the API. Please add it.

  8. 5 votes

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    nicole supported this idea  · 
  9. 2 votes

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  10. 4 votes

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  11. 8 votes

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    nicole commented  · 

    please allow this function. 3 months in with hostfully and I have several adjustments to airbnb reservations (one time a guest left early, another time they brought a pet that wasn't pre-paid, one time something broke so they needed a refund). These are not rare. But I cannot edit the 'orders' in hostfully. this means that the reporting for owners for that property is useless. I cannot accurately run a report for total rent/fees after there has been an adjustment. I cannot believe that there are not more users with this problem.

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    nicole commented  · 

    I think we should be able to edit the reservations outside of the resolution center. Resolution center will not know if it is rent or fees or other that we are adjusting. We need to be able to just adjust the statement on our end for accurate reporting.

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  12. 4 votes

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    nicole supported this idea  · 
  13. 7 votes

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  14. 5 votes

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  15. 30 votes

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    nicole supported this idea  · 
  16. 7 votes

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    nicole supported this idea  · 
  17. 6 votes

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  18. 25 votes

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    nicole supported this idea  · 
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    nicole commented  · 

    There should be an option when you add a percent% based fee "calcuate on statement total" (obviously not on tax) or "calculate on rent" only.

  19. 3 votes

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    nicole commented  · 

    For busy dates, we would like to get the most direct bookings. we do not need the channels to fill the dates. We would like to block off specific dates just on the channels.

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  20. 54 votes

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    nicole supported this idea  · 
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