Settings and activity
23 results found
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31 votes
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10 votes
nicole
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13 votesnicole
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12 votes
An error occurred while saving the comment nicole
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nicole
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26 votes
An error occurred while saving the comment nicole
commented
Yes I would also like to be able to reply to reviews on the direct booking site. It's a pretty common feature.
nicole
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4 votesnicole
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7 votes
An error occurred while saving the comment nicole
commented
Enable issuing damage deposit refunds directly from Hostfully when using VRP (Vacation Rent Payment) as the payment processor:
Those using Vacation Rent Payment as their payment processor can not issue damage deposit refunds from Hostfully, they need to do it from the payment processor website which is painful.4
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Voted!
Ross Shir shared this idea · Oct 9, 2019 · Flag idea as inappropriate…An error occurred while saving the comment nicole
commented
There is another similar request I just voted for from 2019. VRP should be fully API (ability to process all payments, refunds, etc.) VRP says they have this capability with all other softwares.
nicole
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An error occurred while saving the comment nicole
commented
I spoke with VRP and they said that there is no reason this functionality is not available with the API. Please add it.
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5 votesnicole
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2 votesnicole
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4 votesnicole
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8 votes
An error occurred while saving the comment nicole
commented
please allow this function. 3 months in with hostfully and I have several adjustments to airbnb reservations (one time a guest left early, another time they brought a pet that wasn't pre-paid, one time something broke so they needed a refund). These are not rare. But I cannot edit the 'orders' in hostfully. this means that the reporting for owners for that property is useless. I cannot accurately run a report for total rent/fees after there has been an adjustment. I cannot believe that there are not more users with this problem.
An error occurred while saving the comment nicole
commented
I think we should be able to edit the reservations outside of the resolution center. Resolution center will not know if it is rent or fees or other that we are adjusting. We need to be able to just adjust the statement on our end for accurate reporting.
nicole
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4 votesnicole
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7 votesnicole
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5 votesnicole
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30 votesnicole
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7 votesnicole
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6 votesnicole
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25 votesnicole
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An error occurred while saving the comment nicole
commented
There should be an option when you add a percent% based fee "calcuate on statement total" (obviously not on tax) or "calculate on rent" only.
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3 votes
An error occurred while saving the comment nicole
commented
For busy dates, we would like to get the most direct bookings. we do not need the channels to fill the dates. We would like to block off specific dates just on the channels.
nicole
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54 votesnicole
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Any updates on this? Even a report showing recent reviews would be helpful. Or if support could email a report of all reviews? How would we get them all out of the system if we needed them?