Settings and activity
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15 votesKana Gordon supported this idea ·
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2 votesKana Gordon shared this idea ·
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1 voteKana Gordon shared this idea ·
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17 votes
Could you please provide more information, and maybe screenshots? We do not understand this request. In the Inbox, all the messages related to a particular booking/guest already appear in the same thread. Thank you.
An error occurred while saving the comment Kana Gordon commentedTo clarify, when a guest replies to an email sent from Hostfully, and the host replies, in the guest email inbox, it starts a new thread with each reply, instead of being a reply to the previous email. It can make it difficult to follow a conversation if each response shows as a new email, instead of a reply to an email. I hope that makes more sense.
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Currently, you can do this with any custom questions you create. The question becomes a variable that you can add to a template.