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66 results found

  1. Hyperlink in Pre-arrival Form

    3 votes

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    received  ·  0 comments  ·  Property Management Platform » Widgets and Forms  ·  Admin →
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    Karen Soper shared this idea  · 

  2. Triggers should automatically recognize the channel to send direct message or email

    17 votes

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    2 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Karen Soper supported this idea  · 

  3. Making links mobile friendly for Booking.com guests

    5 votes

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    1 comment  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Karen Soper supported this idea  · 

  4. Able to send the Hyperlink in SMS message

    2 votes

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    0 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Karen Soper supported this idea  · 

  5. See pre-arrival form details on the app

    10 votes

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    0 comments  ·  Property Management Platform » Mobile App  ·  Admin →
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    Karen Soper supported this idea  · 

  6. Ability to rename Government ID field for Pre-arrival form

    13 votes

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    received  ·  7 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Karen Soper supported this idea  · 

  7. Allow PDF in Pre-arrival Form > Government ID file

    4 votes

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    received  ·  0 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Karen Soper supported this idea  · 

  8. Trigger for not completing payment or pre-arrival forms

    73 votes

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    planned  ·  10 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Karen Soper supported this idea  · 

  9. Do not receive a notification when guests completes the pre arrival form

    4 votes

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    0 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Karen Soper supported this idea  · 

  10. Ability to edit pre-arrival form

    20 votes

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    received  ·  3 comments  ·  Property Management Platform » Widgets and Forms  ·  Admin →
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    Karen Soper supported this idea  · 

  11. Pre-Arrival form at property level

    12 votes

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    received  ·  1 comment  ·  Property Management Platform » Property settings  ·  Admin →
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    Karen Soper commented  · 

    We too need specific info per property. Such as pool heat desired? Not all of our properties have pool heat.

    Karen Soper supported this idea  · 

  12. Custom Cancellation for VRBO

    62 votes

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    planned  ·  18 comments  ·  Property Management Platform » Channels  ·  Admin →
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    Karen Soper commented  · 

    I was unaware that this is occurring! Why not go after Stripe for this policy? It seems it would be illegal for them to withhold processing fees on a refund of any kind! Maybe Hostfully needs to search for a more honest payment processor. At any rate, we should be able to give discounts for paying by ACH and charge convenience fees for using CCs like everyone else does these days.

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    Karen Soper commented  · 

    But when you refund don't you get the processing fee back?

  13. Add Pre Arrival Form information to the Guest Database / Guest Information Page

    17 votes

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    0 comments  ·  Property Management Platform » Widgets and Forms  ·  Admin →
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    Karen Soper supported this idea  · 

  14. Description field only for Airbnb

    13 votes

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    received  ·  0 comments  ·  Property Management Platform » Property settings  ·  Admin →
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    Karen Soper supported this idea  · 

  15. Auto fill information for returning guests.

    25 votes

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    received  ·  1 comment  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Karen Soper supported this idea  · 

  16. Filter leads response by source / status / creation date

    15 votes

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    received  ·  2 comments  ·  Property Management Platform » API  ·  Admin →
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    Karen Soper supported this idea  · 

  17. More user-friendly error messages for channel sync issues

    14 votes

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    received  ·  0 comments  ·  Property Management Platform » Channels  ·  Admin →
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    Karen Soper supported this idea  · 

  18. Support videos in photos tab

    20 votes

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    under review  ·  1 comment  ·  Property Management Platform » Property settings  ·  Admin →
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    Karen Soper supported this idea  · 

  19. Integrate directly with Expedia

    83 votes

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    under review  ·  6 comments  ·  Property Management Platform » Channels  ·  Admin →
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    Karen Soper supported this idea  · 

  20. Additional Payment Processors

    37 votes

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    under review  ·  5 comments  ·  Property Management Platform » Payments  ·  Admin →
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    Karen Soper commented  · 

    Having a less expensive processing option would really be appreciated. Between what Stripe charges and adding on the Hostfully cut, it is expensive! I used to own a restaurant and my processor gave discounts based on volume. There are cheaper rates out there and we are being forced to use Stripe who holds funds and doesn't give refunds in a timely manner.

    Karen Soper supported this idea  · 
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