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Property Management Platform - Web

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89 results found

  1. Fees and policies should allow us to add discounts, an example we offer a 20% discount for a Monday to Friday stay for our direct bookers - we have to manually change the price - we have tick boxes to add a pet fee so a tick box to add a discount would be great

    1 vote

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  2. Require guests to sign rental agreement before confirming booking.

    6 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  3. Push feedback to users who submit ideas: How was their idea received? Any follow up action? Since we have to log in to get feedback it feels a bit like communicating into the darkness.

    1 vote

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  4. Make it so users can get to this portal directly from the main website without having to log in to a separate platform.

    1 vote

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  5. We use Zapier integration to pull all booking data. Everything comes through perfectly, however, "Order Order Fees" which pull all other fees are being listed all together and being pulled with text. That is to say, you cannot pull the data with ONLY the fees and also cannot have them broken out by fee. This is a bug challenge when dealing with dozens of properties and bookings. I have to parse that data manually.

    What would be ideal is is every fee is its own variable that can be pulled from the system.

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  6. When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:

    1/ New check-in and check-out dates
    2/ New total of nights
    3/ Signature from the last transaction made from payment link

    32 votes

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    planned  ·  4 comments  ·  Other  ·  Admin →
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  7. If a hostfully guidebook is being whitelisted with a custom URL it should be fully whitelisted. Meaning removing any hostfully wording in the guidebook including the about host fully button in the bottom left corner and account icon in the top right corner.

    2 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  8. Have a way to preview your property during the set up process without having to go "live" first. This would enable the manager to preview the look and feel for the end user and catch any mistakes, as well as offer the homeowner a chance to see the property before it goes "live" as well (in the case where a property is managed by a company or another person)

    1 vote

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  9. Make pre-arrival forms able to be edited for change after submitted, by hosts

    6 votes

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  10. To have the option of creating categories in the Marketplace. Tours / meals / transportation separately - not everything mixed.

    2 votes

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  11. 2 votes

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  12. I'm hoping to be able to use an external service like ResortCleaning which will read the Hostfully iCal but right now jobs aren't showing up within the iCal export.

    3 votes

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  13. On my direct marketing I want to include a promo code but I don't want to allow certain dates to be booked with this code i.e. peak times.

    It would be great if I could select one or more date groups to exclude.

    6 votes

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    received  ·  2 comments  ·  Other  ·  Admin →
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  14. Let people do multiple purchase in the merket place, at the moment people can buy 1 item at the time and do everything again to buy a second item.

    3 votes

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  15. The ability in addition to discount codes to offer BOGOF type deals - Ie during X week of December by 3 night vacation and get 1 night free. So on and so forth.

    3 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  16. We like to set up a partner program for our agency where every partner that refers a new property owner receives a lifetime commission of x% calculated as %tage of our agency commission.

    "Must-have":
    (1) A list of partners maintained in Hostfully, with their contact data and the %commission they will receive
    (2) The option in the Property administration to add a partner that should receive commission on agency commission
    (3) A portal for the partner to see how the properties are performing (e.g. bookings without guest names) and a dashboard showing his commission results month by month, and ability…

    2 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  17. As a PM, I want the confirmation email of service purchases (both via Guidebook Marketplace & direct booking flow) to have more information such as the property's name so that I will easily know where they are booked if guests used a different credit card/name.

    12 votes

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    received  ·  2 comments  ·  Other  ·  Admin →
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  18. Currently hired our web developer to build out our direct booking website. The only option where I can have them access the Direct Booking Website setting and White Labelling settings are if I assign them to Manager...

    However, it does not feel right that the only way to provide access is to give as much access and responsibility as we do for them to only access what they need.

    3 votes

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  19. I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.

    10 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  20. Please have the feature of multi-room booking so that my guests can book multiple rooms at once on the checkout.

    42 votes

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    started  ·  6 comments  ·  Other  ·  Admin →
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