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  1. I was seeking to be able to use two different logos for two different properties I host (a different one for the listings under my third-party agency). It sounds like I can only use one logo in Hostfully.

    1 vote

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  2. I would like to be able to customize the confirmation page after guests completed the pre-arrival forms or completed the payments.

    Because I don't want to ask the guests to create account at this point, I can send emails later to them to register if needed.

    3 votes

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  3. 6 votes

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  4. I want to be able to see who/when the blocks were created or deleted by in the UI.

    1 vote

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  5. 1 vote

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  6. We enter adjustments that are $0 but now can't.

    Sometimes we log repairs that we've done for free just to reinforce the value of hiring us, that there are extras that we do that owners don't have to hire a handyman for. For owners that think self managing is easier, this is a way for us to convey that.

    We also sometimes log $0 as a placeholder so we don't forget to add something and then go back and update later. Lastly, it's another way if we have petty cash for a particular house to log those charges against that…

    2 votes

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  7. Recent changes to the UI for owner adjustments is overall good, but there's two changes that are not good and I'd like you to pass this feedback to your product team.

    We NEED the column for Notes to be visible in the table, as it was before the latest update. We use Name to categorize the expense and Notes to spell out what it was. Now I have to painfully click into each row to see if I logged something properly. This is a huge time suck by hiding that.

    1 vote

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  8. It would be great to have variables collecting information from the splash screen feature. This way introduction messages can be personalized for all guests based on the information they provide, this would make the guidebook personalized for everybody and not only for guests with secure links (ie. instead of the introduction saying "Hey there" could say "Hey Marcos" based on the first name they provide on the splash screen)

    1 vote

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  9. Add the ability for guest's to have to sign or initial the rental conditions within the document (such as if you have a specific section you want them to note), not just the overall document.

    And/Or the ability to add multiple required signed forms such as adding a liability form for kayaks/bikes/etc.

    2 votes

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  10. In the CRM feature where I can look at a guest profile, in the Guest History section, please add a time stamp next to the date. When we have guests submit multiple quote requests on our website, it’s helpful to be able to see which order they came through so that I know which is most recent.

    1 vote

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  11. Add a Don’t Email check box on a customer profile that would prevent them from getting messages. This could be very helpful when doing admin changes on a booking and you don’t want it to trigger emails.

    1 vote

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  12. Ability to add a promo code on the pop up where I’m sending a quote to a guest. Otherwise I just have to manually modify my rate and doesn’t allow us to track promo utilization. And if I add it as a line item then it's a post-tax deduction which means the guest isn’t getting charged properly (and doesn’t reflect the correct nightly rate in analytics either).

    2 votes

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  13. Discount codes - such as for a rolling last minute discount - should be editable. It's a pain to have to delete and recreate them constantly.

    2 votes

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  14. We're using the discount code option of the direct booking site with all of our direct bookings. We have several discount codes out in the marketplace that we give to our partners for their members to use to book a stay at our properties. We would like to be able to track each Guest's booking back to the partner organization they came from, which we can not do currently. We could easily accomplish this if the "Discount Code" entered during check out was included with each Guests Booking Profile and available as a variable data report for us to drop…

    2 votes

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  15. I want to be able to pay utilities every month automatically through Hostfully. For one house, I have to pay 2 bills on a monthly basis, i.e electricity and internet). I want to control when it is paid and also edit the card details on the monthly payment. I want to connect the DEWA and etisalat accounts to Hostfully for monthly payments (these are the 2 firms to which I make utility payments)

    1 vote

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  16. Where do I find the SMS text number that people can use to message us on Hostfully?

    I would like to provide the number in our house manual

    1 vote

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  17. 1 vote

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  18. As a property manager, it is really important to have a field that allows me to keep notes related to the specific discounts that were provided. They could vary in duration, could specify why the discount was given, and who it was for, or who authorized it.

    2 votes

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  19. I want to create 25 one-time discount codes for a value of $25 (example) and would like to avoid having to do it one at a time

    6 votes

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  20. The grey small font is so hard to read! I need to have my browser on 150% zoom to see it!!

    2 votes

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