63 results found
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Update check-in/check-out time in PMS when a guest purchases early check-in or late check-out via Guidebook Marketplace
Currently, when a guest purchases early check-in or late check-out from my Guidebook Marketplace, it requires me to manually go into that guest's reservation and adjust their check-in/check-out time. It'd be nice if the Guidebook and PMS were automated so that the check-in/check-out time on the PMS side would update automatically after the purchase on Marketplace.
3 votes -
Auto refund feature should work for Booking.com reservations
While checking with Davut, we're advised that the system won't auto refund if it recognizes the reservation is from Booking.com.
The auto refund feature should work for all reservations whose payments are processed via Stripe.
1 vote -
multiple guidebook categories for one location
I have several restaurants in my guidebook that have a full bar as well as a restaurant. Currently it is necessary to list the restaurant twice separately as a restaurant and as a bar. It would be more convenient to just select the restaurant once and then be given the option to add multiple categories related to the restaurant.
1 vote -
iCal blocks for Airbnb should not showed in Logistic Reporting or Quickbooks.
I have connected a couple of properties to the Airbnb calendar of the owner via iCal, which is causing the owner's bookings from Airbnb to appear in check-in report, even in Quickbooks.
It would be great if these bookings should not appear there as the owner takes care of them.
1 vote -
Apply discount code to multiple properties
At the moment, I can only either apply the same discount code to one property or all. It's not possible to apply the same code to selected properties.
2 votes -
Ability to set a rate multiplier for leads
Stripe applies the 3.9% payment processing fee to the entire booking - rent + fees + taxes and the rate multiplier only applies 3.9% to the rent. Therefore I'm incurring a loss and I'd like the percentage to be applied to the entire booking for the guests to incur that fee rather than myself the property manager and the owner.
3 votes -
In fees and policies allow us to add discounts
Fees and policies should allow us to add discounts, an example we offer a 20% discount for a Monday to Friday stay for our direct bookers - we have to manually change the price - we have tick boxes to add a pet fee so a tick box to add a discount would be great
1 vote -
Rental agreement signed before booking
Require guests to sign rental agreement before confirming booking.
5 votes -
Capture pre-arrival form email address for main Airbnb guest
I want information derived from my pre-arrival form to go directly into their contact information. It seems to work for VRBO or direct bookings, but not Airbnb. I have to input this in manually, and I would like it to be automated.
4 votes -
Provide feedback and updates
Push feedback to users who submit ideas: How was their idea received? Any follow up action? Since we have to log in to get feedback it feels a bit like communicating into the darkness.
1 vote -
Users Group Sign Up
Make it so users can get to this portal directly from the main website without having to log in to a separate platform.
1 vote -
Make Notices to Owners filterable
I would like to notify Owner's, not only when there is a new booking, but also when there is a JUST a Date Change to a booking. Currently, anytime there is any change, even just adding, say, a new phone number, or # of guest, Owner's get another notice.
1 vote -
order order fee
We use Zapier integration to pull all booking data. Everything comes through perfectly, however, "Order Order Fees" which pull all other fees are being listed all together and being pulled with text. That is to say, you cannot pull the data with ONLY the fees and also cannot have them broken out by fee. This is a bug challenge when dealing with dozens of properties and bookings. I have to parse that data manually.
What would be ideal is is every fee is its own variable that can be pulled from the system.
1 vote -
Rental agreement should be automatically updated when a reservation is modified
When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:
1/ New check-in and check-out dates
2/ New total of nights
3/ Signature from the last transaction made from payment link10 votes -
Remove About Hostfully button and Account Icon in Guidebook
If a hostfully guidebook is being whitelisted with a custom URL it should be fully whitelisted. Meaning removing any hostfully wording in the guidebook including the about host fully button in the bottom left corner and account icon in the top right corner.
2 votes -
Preview a new property during the set up process
Have a way to preview your property during the set up process without having to go "live" first. This would enable the manager to preview the look and feel for the end user and catch any mistakes, as well as offer the homeowner a chance to see the property before it goes "live" as well (in the case where a property is managed by a company or another person)
1 voteThank you for this valuable idea. It will be reviewed shortly.
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Make pre-arrival forms able to be edited for change after submitted, by hosts
Make pre-arrival forms able to be edited for change after submitted, by hosts
2 votes -
Categories in the Guidebook Marketplace
To have the option of creating categories in the Marketplace. Tours / meals / transportation separately - not everything mixed.
1 vote -
2 votes
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Make jobs show up within the export calendar iCal feeds, similar to how bookings show up
I'm hoping to be able to use an external service like ResortCleaning which will read the Hostfully iCal but right now jobs aren't showing up within the iCal export.
3 votes
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