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Property Management Platform - Web

Property Management Platform - Web

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How can we improve the property management platform?

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25 results found

  1. Create mid stay clean jobs

    It would be great to create a Mid-stay clean that could be done easily by adding the time-specific trigger for job creation.

    in our example, we offer a mid-stay clean for guests who stay more than 7 days.

    25 votes

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    4 comments  ·  Service Provider Portal  ·  Admin →
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  2. Service provider portal to show the number of pets on the Jobs tab and the Calendar tab

    As a PM or a Service provider, I would service provider portal to show the number of pets on the Jobs tab and the Calendar tab, along side the number of guests. It will help the Service provider plan and prepare better for the cleaning.

    (stacy@condochicago.com)

    4 votes

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    1 comment  ·  Service Provider Portal  ·  Admin →
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  3. Assigning multiple Service Providers per property

    Sometimes Cleaner 1 is not available to clean Unit A. When I look at Unit A's calendar for "June", I want to be able to assign some of the cleans to Cleaner 1 and some assigned to Cleaner 2. I don't believe this is possible.

    45 votes

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    planned  ·  6 comments  ·  Service Provider Portal  ·  Admin →
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  4. Service Providers- PM's need notification when a job is 'declined' or pending

    When a job is scheduled, Service Provider/Cleaner gets email with option to View, Accept or Decline.
    Currently, only when the Accept option is chosen, will an email generate to give the PM get a notification.

    Can you please add a function so PM's receive an email when a Service Provider "Declines" a job ?
    Why? So PM's can assure the job is assigned or reassigned appropriately. When many properites & jobs scheduled, how do we check declined and unassigned jobs?

    Part 2: Can support add a function /section that displays "Declined and Unassigned jobs?

    17 votes

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    2 comments  ·  Service Provider Portal  ·  Admin →
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  5. Add internal notes fields in the owner and service provider sections under property settings

    "Notes" or "Additional Information" fields in such areas as Edit Provider, Owner under Edit Properties, etc. Other fields that would be helpful here would be an additional phone field (Office vs. Cell). Website address would also be nice.
    These fields would be to enter useful information on provider services, hours, etc.
    Likewise, for the Owner tab, entering additional information on multiple owners, owner requests, etc

    13 votes

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    3 comments  ·  Service Provider Portal  ·  Admin →
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