210 results found
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Ability to search for a guest by name
Ability to search for a guest by name on home page and inbox
2 votesWe already provide the ability to search guests by name in the Inbox and on the Pipeline. We're not planning to do this on the dashboard yet though.
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The estimated date of the pre-arrival form should be completed automatically using the Leads info.
The estimated date of the pre-arrival form should be completed automatically using the Leads info.
1 voteThis is already the case. The pre-arrival form is prefilled with the checkin date and time.
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Minimum price for the entire stay
Minimum price for stay, not minimum nights.
It would be awesome to set a minimum price for a stay. Give a minimum $ value for a booking regardless how long the stay is. So if I want $3000 minimum, a stay could be 2, 3, 4 nights (whatever you want your minimum to be), the minimum price could kick in if the regular price for those 1,2,3,4 nights is less than $3000. I’ve been asking pricelabs for this too, with no avail.
1 voteWe have the minimum price rule for direct bookings. Learn more here!
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Option to approve Vrbo inquiry
We encounter situations where a guest has already inquired about a Vrbo property and now needs to be instructed to send a booking request. This can be burdensome for the guest, as we are unable to simply invite them to make a reservation.
If there is an option to pre-approve Vrbo inquiry so guest could book directly, it would be much more helpful.
1 voteBooking requests already exist for the Vrbo channel
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Sell ITEMS instead of Services
Be able to list the products not only as Services but also as Items/Products.
1 voteYou can already sell items - just create a service of type "Other", and list your items at will.
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Delete scheduled message once booking is canceled
I want to have the option, if the guest cancels their booking. The associated message should stop/be deleted.
8 votesThis is already the way the system works.
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review guest
Able to add Internal Guest Notes/Rating from App, Add our own custom items to rate (ex. check out procedures), and to add photos/videos to internal guest notes. Would be helpful to be able to review a guest in internal guest notes while at the homes during inspection period to assist in the review period and by saving the photos/videos in internal guest notes it would assist in any claims that would need to be made.
2 votesThe platform already supports this - please check the last tab of the booking modal (see attached).
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Extra hours field for late check-out in the booking flow
Ability for the guests to select amount of extra hours for their stay during the booking flow with an extra hours field
1 vote -
Receive a failed payment notification for Booking.com
Be notified when a payment fails because of an invalid card so that PM can request to cancel the reservation when the guest does not update a new card after 24 hours.T
3 votesYou can already do this with triggers. Is it what you mean? (see attached)
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Reset pre Arrival form when ID is uploaded incorrectly
When a guest uploads incorrect ID, it is critical that we can reset and request an updated version of the guest's ID to replace the incorrect upload.
5 votesYou can already upload a document multiple times, the last one being the one taken into account.
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Is there a way to group listings in the calendar view or settings? For example, I would like to group my properties by cleaner for ease.
I would think most property managers might like to have the option to group properties for multiple reasons.
7 votesYes you can set tags on properties and then filter by tags on different pages.
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13 votes
This already exists.
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2 votes
You can already do this in the Fees and Policies section, You can create a fee and set up a taxable % for that fee.
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1 vote
We support all eligible cancellation policies Airbnb offers vai API. If you are still not seeing the one you want, please let us know.
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Have a field for Pincode on each Property´s Mains Settings.
I have a different pincode for each property, and I would like to enter them on each property´s main settings so the pin code populates to a specific custom template.
5 votesHello - this functionality already exists using our custom data system for properties - please see documentation on this at https://help.hostfully.com/en/articles/2762015-define-and-use-custom-data
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Ability to create low fee for additional pets
This feature is something like being able to charge $25 pet fee for the 1st pet and $10 per night for each additional pet up to the PM's desires.
1 votePlease see https://help.hostfully.com/en/articles/6812445-create-an-optional-pet-fee
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Ability to select the default lead status when creating a new lead.
Ability to select the default lead status on each team member account when creating a new lead.
The default is "Hold". A lot of the times we create these for a "booked" clients, and the team always forgets to change the status t in the add lead page before creating it.2 votesYou can already select the status of a lead when creating it.
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Add the cancellation agreement seperately
we want it to be a separate document to make sure they see it and read it and sign it separately.
1 votePlease look at this article: https://help.hostfully.com/en/articles/5539153-resend-guest-rental-agreement
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Ability to create discount for specific night even when the rate is dynamic
We're using dynamic pricing tool and for some cases, we want to give a discount for a specific night with dynamic rate.
We don’t keep the rates the same. We need a feature with ability to discount a specific night1 voteYou can do a price override directly in the dynamic pricing tool and provide a discount there.
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1 vote
This already exists. If the guest enters a message in the booking widget, this message automatically shows in the inbox as the first message in the thread.
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