206 results found
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Sell ITEMS instead of Services
Be able to list the products not only as Services but also as Items/Products.
1 voteYou can already sell items - just create a service of type "Other", and list your items at will.
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Delete scheduled message once booking is canceled
I want to have the option, if the guest cancels their booking. The associated message should stop/be deleted.
8 votesThis is already the way the system works.
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review guest
Able to add Internal Guest Notes/Rating from App, Add our own custom items to rate (ex. check out procedures), and to add photos/videos to internal guest notes. Would be helpful to be able to review a guest in internal guest notes while at the homes during inspection period to assist in the review period and by saving the photos/videos in internal guest notes it would assist in any claims that would need to be made.
2 votesThe platform already supports this - please check the last tab of the booking modal (see attached).
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Extra hours field for late check-out in the booking flow
Ability for the guests to select amount of extra hours for their stay during the booking flow with an extra hours field
1 vote -
Receive a failed payment notification for Booking.com
Be notified when a payment fails because of an invalid card so that PM can request to cancel the reservation when the guest does not update a new card after 24 hours.T
3 votesYou can already do this with triggers. Is it what you mean? (see attached)
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Reset pre Arrival form when ID is uploaded incorrectly
When a guest uploads incorrect ID, it is critical that we can reset and request an updated version of the guest's ID to replace the incorrect upload.
5 votesYou can already upload a document multiple times, the last one being the one taken into account.
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Is there a way to group listings in the calendar view or settings? For example, I would like to group my properties by cleaner for ease.
I would think most property managers might like to have the option to group properties for multiple reasons.
7 votesYes you can set tags on properties and then filter by tags on different pages.
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13 votes
This already exists.
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2 votes
You can already do this in the Fees and Policies section, You can create a fee and set up a taxable % for that fee.
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1 vote
We support all eligible cancellation policies Airbnb offers vai API. If you are still not seeing the one you want, please let us know.
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Have a field for Pincode on each Property´s Mains Settings.
I have a different pincode for each property, and I would like to enter them on each property´s main settings so the pin code populates to a specific custom template.
5 votesHello - this functionality already exists using our custom data system for properties - please see documentation on this at https://help.hostfully.com/en/articles/2762015-define-and-use-custom-data
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Ability to create low fee for additional pets
This feature is something like being able to charge $25 pet fee for the 1st pet and $10 per night for each additional pet up to the PM's desires.
1 votePlease see https://help.hostfully.com/en/articles/6812445-create-an-optional-pet-fee
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Ability to select the default lead status when creating a new lead.
Ability to select the default lead status on each team member account when creating a new lead.
The default is "Hold". A lot of the times we create these for a "booked" clients, and the team always forgets to change the status t in the add lead page before creating it.2 votesYou can already select the status of a lead when creating it.
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Add the cancellation agreement seperately
we want it to be a separate document to make sure they see it and read it and sign it separately.
1 votePlease look at this article: https://help.hostfully.com/en/articles/5539153-resend-guest-rental-agreement
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Ability to create discount for specific night even when the rate is dynamic
We're using dynamic pricing tool and for some cases, we want to give a discount for a specific night with dynamic rate.
We don’t keep the rates the same. We need a feature with ability to discount a specific night1 voteYou can do a price override directly in the dynamic pricing tool and provide a discount there.
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1 vote
This already exists. If the guest enters a message in the booking widget, this message automatically shows in the inbox as the first message in the thread.
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Notification of pet fee when a guest opts into the pet fee
When a guest pays for a pet fee, it would be helpful to get a notification that indicates the guest will be paying for/bringing a pet.
3 votesYou can already do this by created a pet fee as an option and the system will send a specific email is this option is selected: https://help.hostfully.com/en/articles/6895588-handle-pet-fee-in-the-hostfully-booking-flow
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Have number of guests in Pre-arrival form = number of guets in the bookings
Sometimes guests select a different number of guests in the pre-arrival form from the booking details. I want to have the number of guests in the form to be same as in the booking details and not editable.
1 voteThe Pre-Arrival Form already pre-sets the number of fields based on the number of guests in the reservation.
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Variable to pull the VRBO listing URL
I want to have the Variable to pull the VRBO listing URL into the custom template.
2 votesThere is Vrbo URL variable per say, but it is easy to define this variable using Templates and Triggers > Custom Data. Create a variable of type [$VRBO_URL$], and for each property, just add the URL of your listing for this variable. You can then use the variable in your template and the system will automatically feed the right value for each property. https://help.hostfully.com/en/articles/2762015-define-and-use-custom-data
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1 vote
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