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    • it would be really nice to have the direct link to the property listing page back again at the top right.

    • it is impossible to see the dates of a month when these are booked. See screenshot attached. It would be good to show the dates above the booked dates

    • back-to-back booking does not always have the white space in between. see screenshot attached

    • mouse over shows Channel, Guest Name, # adults and price. It would be nice to have check in/out date mentioned as well.

    Hope this helps ;)

    3 votes

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    2 comments  ·  Calendar  ·  Admin →
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  1. I love the new Central Calendar. I would like to see out for 12 months, rather than 6.

    3 votes

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    completed  ·  2 comments  ·  Calendar  ·  Admin →
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  2. We should be able to have the pre arrival form (as we have all other communication with guests) in other languages, not only english.

    18 votes

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  3. It would be so wonderful to have the option for an automated response to inquiries. I came from Hospitality.com and REALLY got used to my inquires having an automatic response from me and not having to stress about that response time. I'm desperately missing that feature and hope it can be added to Hostfully in the near future. Thank you!

    3 votes

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  4. Ability to block certain dates on a mobile application would be helpful when you are on the go

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  5. The owner portal does not color code the calendar to show which booking platform was used. Please make the owner calendar color coded as well so our owners can see which platforms the bookings are coming in from.

    8 votes

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  6. Automatically delete a cancelled job from the calendar, or at least make it an option

    2 votes

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    completed  ·  1 comment  ·  Calendar  ·  Admin →
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  7. The first issue I have is with the date range on the owner statement report. I found out it is based on check in not check out date, which is the industry standard for property management. This needs to be fixed. When I choose 4/1 to 4/30, it should be guests that checked out between those dates. This is how the owners are paid for the month, based on check outs.

    13 votes

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    Forgot to update this ticket, but this was released in February 2023.

    Now in Enhanced Reports, you can setup the date type filter where you can choose on what type of date you want your report to be based off: check-in date, check-out date, occupancy date, etc

  8. you can send a notification to a team member even if you only block the calendar.

    2 votes

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  9. Show blocked nights by owners and for maintenance on enhanced reports. We can then clearly see that while occupancy may be low that if the owner blocked 7 nights it shows on the report.

    2 votes

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  10. Integration with Enso Connect

    1 vote

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  11. This is a minor annoyance, but should be a quick fix.

    In the Pipeline, the guests stay is labelled a "x days" however, length of stay in a short term accommodation is pretty much universally referred to as "x nights."

    Again, it's not critical, but seeing "x days" does throw me off a little. It would be an improvement if the cell was labeled "nights"

    7 votes

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  12. I would like the landing page my guest sees after submitting the pre arrival form to be white labeled. It currently has a Hostfully logo and says "start your free Hostfully account" instead of "start your free guest account".

    6 votes

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  13. Include the multiplier rate in the quote results. Include both the pre-tax and tax priced for cleaning. Include the calculated price that you show in your own widgets (which looks to be rate * multiplier + cleaning fee, all with Math.round()... That or explain what each response value is actually matching to at least! And it would be ideal to get the quotes for ALL available properties rather than just 1 at a time since your hourly API limit is SO LOW. Thanks!

    3 votes

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    completed  ·  0 comments  ·  API  ·  Admin →
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  14. Rolled-up view report for the number of bookings within the current day/week/month; rolled-up view of occupancy rates and average nights per stay for a set of period

    1 vote

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  15. Great improvement with the new calendar!

    When selecting the "available from" field and leaving the "available to" field empty, it would be great when the calendar jumps to this date.
    It jumps back to current date.

    Tested in Edge browser

    2 votes

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    completed  ·  1 comment  ·  Calendar  ·  Admin →
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  16. The request: Add the ability to copy messages in the inbox on the Mobile App.

    On the mobile app, it is currently not possible to copy messages in the inbox. This is important because I often copy guest questions and forward them to our cleaning team who has the answers. Without that, I'm forced to log in on a computer to copy the messages, which is tough to do when on the road. Further, if I could do this, I could copy previous messages I've written to other guests (like "Thank you for staying with us....we'd appreciate if you left…

    2 votes

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    1 comment  ·  Mobile  ·  Admin →
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  17. For now, the information about types of supported credit cards does not match between Hostfully and VRBO. That causes issues and confusion. On VRBO, it should only show the supported types of credit cards.

    3 votes

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    completed  ·  0 comments  ·  Channels  ·  Admin →
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  18. Can we have an api where each channels can get markup value added by the agencies in hostfully portal.

    1 vote

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    completed  ·  0 comments  ·  API  ·  Admin →
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  19. Airbnb has a new option to add photos to a "where you'll sleep" section. As a PM, having the ability to add photos to that section helps me improve my listing and set expectations.

    As a traveler, it provides me more details on the sleeping arrangements.

    I am not currently able to use this section with a full sync from Hostfully to Airbnb as Hostfully does not support it in the API. The only option I have right now, is to do a partial sync or not use that functionality on Airbnb.

    37 votes

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    1 comment  ·  Channels  ·  Admin →
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    completed  ·  Michele responded

    Hi everyone! Thank you so much for writing in about Airbnb's "where you'll sleep" feature.  We just released the enhancement today.


    To use this feature, make sure Airbnb is turned on at the Channels and Property level. Then go to the Property and the Photos tab.


    From there, you can enable the "where you'll sleep" option and then map it to the room in the drop-down list. Please see the screen shot attached.


    Hostfully yours!

    Michele



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