703 results found
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Booking.com - support multiple rate plans and length of stay discounts
Support multiple rate plans for Booking.com connection.
We would like to set up a 60day cancellation policy for booking.com meaning that we can refund up to 60 days in advance ? It would be great to offer this along with a non refundable option if possible on booking.com.
We also want to send the pricing rules at the bottom of the pricing tab to Booking.com
35 votes -
Guest review report
per property - per channels
48 votes -
Repeat guest trigger condition
When a PM rebooks a guest, they want to be able to add a condition that if they are a repeat guest, the guest doesn't get the generic 'looking forward to meeting you' welcome email, but instead a different, more personal email which says something like 'looking forward to seeing you again'. So add a condition if the guest is a repeat guest.
22 votes -
44 votes
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Option to automatically Add Cleaning Fee to Owner Blocks
Kindly enable the option to automatically apply a cleaning fee whenever an owner blocks their property.
12 votes -
Keep booking data of deleted properties
When a property is deleted (because we no longer manage it), all the data and related bookings are deleted too. Consequently, when we generate reports of previous years, the figues are wrong because the bookings data of the deleted properties are not included.
This makes the reports and analytics tool unreliable.14 votes -
Integrate with Rental Listing Sites (Mid Term Rentals)
For mid-term rentals: integrate with rental listing sites like ZILLOW and AVAIL.
Pretty much just for the availability! It is annoying to have to "confirm availability" for both Zillow and Avail AND update the availability separate from Hostfully.
12 votes -
Filter properties to specific websites
Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.
11 votes -
Able to close hold expired leads
Feature to close Airbnb hold expired lead so it won't appear in Pipeline with Relevant status as I see it a bit messy and does not make sense. As Relevant status should be for ongoing lead (on hold, quote sent) or confirmed bookings for us to work on.
14 votes -
Generate invoices for guests
would be nice if the team could develop a routing to generate a pdf receipt for guest
74 votes -
Fully support Airbnb photo tours with all room types
AIrbnb now has PHOTO TOUR.
In Hostfully it appears to map from "Where you will Sleep" in a photo.
Which is very confusing as it's no longer just where you will sleep. (hence why I wasn't using it).
It is now a way to setup the Photo Tour.
If you set it up directly on Airbnb, the next sync will override it and it will be undone.
Every ROOM must have a photo tagged to it before Airbnb will show the actual Photo Tour.
Can you update the description to show Photo Tour Mapping not where you will sleep and…36 votes -
Automatically send out Invites to guests to use the Hostfully messaging portal right when a guest has booked directly.
Automatically send out Invites to guests to use the Hostfully messaging portal right when a guest has booked directly. (Currently this has to be done manually).
4 votes -
We need the ability to filter more than one property on the analytics page
Currently on the analytics page, we can see an overview of all properties or just one property. Sometimes it is helpful to pull out one or two....or, conversely, look at all but one or two....would be nice to be able to choose multiple properties on this page. Also, need to be able to type in dates as well.
15 votes -
Pet options for DBS
Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet
4 votes -
Having a Cancellation date time variable in the Enhanced Reporting
Add a cancellation date field on enhanced reporting
9 votes -
Make owner stays distinct from owner blocks to support reservation scheduled tasks (cleanings, communication)
Sometimes owners block properties for work to be done, but most often they are blocking the property for personal use. In those cases, we need to clean and turnover the property just like we would for a guest reservation. Also, the smart automations (for example, changing thermostat settings via Lynx, Operto, etc.) should treat an owner stay the same as a guest stay.
75 votes -
Ordered Triggers for Last-Minute Bookings with Same Day Checkin
Property managers often encounter last-minute bookings where guests check in on the same day the booking is made. In such cases, there are typically two triggers:
1/ An instant trigger for the event of NEW_BOOKING,
2/ A time-based event trigger for BEFORESTAYSTARTS, which allows to fire after the check-in time.
However, when both events are scheduled for the same time, there is currently no hierarchy or guarantee on the order in which these triggers will fire. As a result, the BEFORESTAYSTARTS trigger might send a message before the NEW_BOOKING event, leading to confusion and operational inefficiencies.
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23 votes -
See cancellation date and time on the lead modal
How am I supposed to know to refund the guest or not based on my cancellation policy if I don't know the cancellation date?
For example Ruben Aguilar cancelled and I don't know if he cancelled w/in 24 hours of booking or not.
6 votes -
Add a variable for guest address in enhanced report
Possibility to add guest address in enhanced reports
10 votes -
Improve booking updated trigger condition
While you can support sending notifications once a booking is updated, you are currently sending notifications to cleaners, guests, and owners for all changes made to the booking, including when payments are received which is not necessary. We need to notify the guests, owner, and cleaners when the booking has been modified such as when extending the booking or increasing the number of guests, but not when adding notes, or simply receiving payments.
14 votes
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