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Property Management Platform

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  1. Right now, a formula contains text such as if({LEADEXTRANOTES}="paid to Owner", {ORDERPAIDTO_DATE}, 0) will not work. I'd like text string comparisons to work in reports.

    1 vote

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  2. When running an arrival report for a specific date range, it would be helpful to also include any owner blocks (owner arrivals) with the guest arrivals.

    1 vote

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  3. 2 votes

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  4. Currently, Hostfully Owner Adjustments support one-time and recurring monthly adjustments, but there is no option to create recurring annual owner fees.

    Many property managers charge owners annual fees for services that are billed once per year rather than monthly. Today, these fees must be manually entered each year, creating additional administrative work and increasing the risk of missed charges.

    Use Case

    Property managers often charge annual fees such as:

    • Annual linen service fees
    • Annual licensing or permit administration fees
    • Annual technology fees
    • Annual membership or association fees
    • Annual maintenance program fees
    • Annual inspection fees

    In many cases, these fees vary…

    1 vote

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  5. I would like the ability to generate a report showing which reservations are covered by Screen & Protect.

    1 vote

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  6. Currently, the property name is truncated on the Property Performance page in Analytics, making it difficult to review. It would be helpful to display the full property name in this section.

    1 vote

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  7. Ability to pull into a report just emails from inquiries lead.

    1 vote

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  8. Ability to export the information from the Quality section in Analytics. It would be super helpful to have the ability to export this information is a report or similar.

    1 vote

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  9. A common situation occurs when a property has Owner Adjustments in a given month but receives no reservations during that same period. Since Owner Adjustments are normally deducted from the revenue generated by bookings, this creates an issue: the system shows the adjustment even though there is no revenue to offset it against.

    Solution:
    Add an option for the reporting system to automatically detect when a property has Owner Adjustments in a month with no reservations and carry those adjustments forward to the next month that includes reservation revenue.

    7 votes

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  10. t would be very useful if Hostfully reports could be managed by region or business branch. For example, one team member could manage reports for properties in Mexico, while another manages reports for properties in the USA.

    Ideally, the reports would appear as coming from two separate business entities, so that “HeusHaven USA” and “HeusHaven MX” can each have their own set of company reports. This would allow teams responsible for different regions to manage and access their reporting independently, while keeping reporting organized and accurate for each branch.

    This feature would improve workflow for multi-region property managers and ensure…

    1 vote

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  11. 2 votes

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  12. Option to archieve reports / Owner reports that no longer in use instead of deleting it. This helps track purpose in case we need to re-check the historical data.

    1 vote

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  13. Have a tags field in a custom report to list what tags I have on each property.

    2 votes

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  14. Support on conditional formula with text. For example, if Job status is Done.

    1 vote

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  15. Add a variable for the property owner’s phone number that can be included in reports

    2 votes

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  16. We need a reporting variable that returns accommodation revenue earned by stay date within the reporting period (sum of nightly rates for those dates) instead of ADR-prorated totals. Without this, cross-month extensions retroactively change closed accounting periods and owner statements.

    Because revenue is currently prorated using blended ADR, any cross-month reservation that is later modified retroactively changes revenue in already-closed accounting periods; we need a reporting field that recognizes accommodation revenue by stay date (sum of nightly charges in the period) so closed months remain financially stable.

    example

    A guest books:

    Dec 20 – Jan 5

    16 nights total

    Each…

    1 vote

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  17. Description:
    It would be extremely helpful if the Owner Adjustments Report allowed adjustments to be filtered, grouped, or separated by adjustment/expense name.

    Ideally, this could work in one (or both) of the following ways:
    • Add the ability to group or filter adjustments by name directly in the report
    • Or provide a formula-based/custom field option similar to the “Custom Fee” field, where adjustments can be pulled dynamically by name

    This would allow users to:
    • Easily separate different expense types
    • Total costs by each adjustment category
    • Improve expense tracking, reporting accuracy, and owner statements
    • Reduce manual…

    3 votes

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  18. Add the ability to filter reservations in reports based on the number of nights (length of stay). This would allow users to easily segment bookings for reservations subject to specific tax rules or regulations.

    1 vote

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  19. Add an option to exclude refunded reservations from reports so that calculations (owner payout, revenue, fees) reflect the refunded status accurately.

    1 vote

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  20. When a commission rate is changed mid-year (or mid-reporting period), we would like reports to continue reflecting the correct commission percentage based on the rate that was active at the time of each reservation (mid-term commission vs short term commission), rather than applying the updated rate retroactively.

    Accurate historical commission reporting is important for accounting and owner statements, especially when commission rates change during the year.

    1 vote

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