207 results found
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Add Check-Out Count to Reports
I’d like to have a report that shows the number of check-outs per property for any selected month. This would help me quickly track and compare property performance.
1 vote -
Handling TOT taxes collected by Airbnb in PMS
I request that the PMS be aware that Airbnb automatically collects and remits total occupancy taxes (TOT) in most jurisdictions, such as San Francisco. Due to limitations in the Airbnb API, it is not possible to mark these reservations as exempt or manually adjust these taxes in the system.
It would be helpful if the PMS automatically identified these reservations and blocked manual tax adjustments, or at least clearly indicated this in the accounting reports.1 vote -
Add “Booking Value” as a field in Reports & Analytics
Currently, analytics show Rental Revenue. However, many owners expect to see the Booking Value, what they actually receive.
4 votes -
Guest state variable
be able to add the variable to bring under the booking report the information from the guest (state/province/address) from which country they are booking
Nowadays guest info don't bring this data
3 votes -
Separate line for custom data on the Pre-arrival form report
Separate line for custom data on the Pre-arrival form report
3 votes -
Filter transactions by payment method in reports
Currently, the Transaction Reports in Hostfully do not allow filtering by payment method. Property managers would benefit from the ability to generate reports that show only transactions made through a specific processor, such as Stripe, PayPal, or VRP. This would make it easier to reconcile payments and track revenue by payment source without exporting and manually filtering the data.
1 vote -
Add Escrow Balance Tracking to Owner Reporting
Currently, Hostfully’s owner reporting system does not include escrow balance tracking. This creates challenges for property managers who need to reconcile funds accurately. Without this feature, teams are forced to use manual workarounds outside of Hostfully, which increases the risk of errors and adds significant time to reporting processes.
Proposed Solution:
Add a way to track and display escrow balances directly within the owner reporting system. Ideally, this would include:• Escrow balance fields within owner statements • Automatic updates as funds are added or deducted • Export and reporting capabilities for accurate financial recordsImpact:
This feature would save…1 vote -
Adding Owner Adjustment to Financial report
At the moment, the Owner field for the Financial report does not include Owner Adjustment. PM would like to add this variable for their reports.
2 votes -
Ability to add a custom name to reports file
Currently you can give custom title to reports, but when you send the PDF to the owners the file is downloaded with an alphanumeric values for file title. Title looks restricted to the report header and doesn't affect file name.
1 vote -
Ability to log and report Agency-level adjustments
Currently, Hostfully only supports adjustments tied to owners and properties. However, many agencies also need to track and reconcile agency-wide expenses that are not connected to a specific property or owner.
Examples include:
Hostfully subscription fees
Inventory purchases used across multiple properties
Invoices paid directly by the agency (e.g., software, utilities, maintenance contracts)
Having a way to enter, categorize, and report these agency-level adjustments would provide a more complete financial picture for monthly reconciliation.
3 votes -
Ability to customize the owner report name when sharing via email
Currently, after sharing the owner report via email, the name of the report file shows as "Owner+[Owner ID]", so I would like to have the ability to customize the owner report name when sharing via email.
1 vote -
Owner Adjustment toggle for paid by agency
There are essentially 2 cases / types of owner adjustments:
Case 1 – This case applies when the agency pays for a service.
Current owner adjustment Records a cost incurred by the Agency and does the following
Deducts Owners payout
Increases Agency payout
Case 2 – This case applies when the agency pays an invoice or service from the owners Trust account with the owner’s permission or as a request
Agency pays for a service, like landscaping/weed control, from the Owners Trust Account
Deducts from Owners payout to keep the Trust account balanced
Agency payout is not affected as we…
1 vote -
adding a link so you can upload an image in the booking report
we send these images in the statement as evidence of each reservation to the owners
The idea was that from Hostfully, it would be possible to include the image next to each row of the reservation so that the owner could consult it.
3 votes -
Show Report issuing date on the Property Report
I would like the option to show Report Issuing date directly on the Property Report. At the moment, I can only see the date range of the report, not the issuing date. Having the Report Issuing date available directly on the report would help me to better identify each report.
1 vote -
The ability to change the name of the Owner Adjustment report
I'd like to be able to change the name of the Owner Adjustment report.
1 vote -
enhanced reports edit list sequence
It would be very helpful if we could edit the list order of the enhanced reports. It only gives the option of duplicating and going to the bottom of the page, which separates from the report type groupings, making it difficult to find as we scale more properties.
1 vote -
Be able to add block notes to the Enhanced report
be able to add block notes on the property report
1 vote -
Enhanced report handles group booking
The report currently pulls all leads and doesn’t have a mechanism to handle group bookings yet. All main booking and sub bookings appear in the report causing incorrect financial statement.
So only main booking should appear in the report, not sub bookings.
1 vote -
property location variable
a field for property location to add to the report.
create a variable to bring location data to a report
4 votes -
Guest Sentiment Report with AI Insights
We’d love a feature in Hostfully that pulls guest messages and reviews across all properties into one centralized report, essentially a “Guest Sentiment” dashboard. The goal is to help property managers and owners identify patterns, recurring issues, and areas of praise in guest communication.
Why It Matters:
Right now, there’s no streamlined way to analyze guest feedback across multiple properties. While the custom reporting section exists, it’s difficult to route messaging and review data into it cleanly. Having this data in one place would give hosts a clearer picture of guest experience trends, without digging through individual message threads or…1 vote
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