90 results found
-
Adding the After the hold end time-based event in complex condition.
with the complex condition, I want to have the booking hold end event in the time-based event to sent the notify for my guest.
It should be:
- Complex condition
=> After the hold end
[less than or equal to], or [equal to], or [greater than or equal to] [number] of days3 votes -
Show phone-number country code in signatures
Since we work with international clients, it would be usefully that the variables [$AGENCYSIGNATURE$] and [$AGENTSIGNATURE$] display the full phone number INCLUDING the country dialing code.
Currently the phone is displayed as "771234567" : all number sticked together and without 0 before, so it's wrong for both for national and international clients.
3 votes -
Get owner adjustments bulk added
.I want to get owner adjustments bulk added
3 votesThank you for your feedback. We are currently adding bulk editing to most of the pages and we're considering this as well.
-
Action "create job" for event "owner added calendar block"
I want to add action "create job" for event "owner added calendar block". When an owner creates a block on their calendar we want to be able to automate and create a trigger to create a job because that owner block is an owner stay.
3 votes -
Clues on the calendar to indicate upsold items
I set up services by service providers to upsell them on the direct booking flow. I want to have some indicators on Calendar to see which bookings have upsold items (a pet, etc)
3 votesThis is a good idea - thanks for suggesting.
-
Ignore tax charge for over x days for HVMI
Currently, the ignore tax charge for over 30 days is only applicable for Vrbo and Hostfully channel. I want it to be applicable for HVMI.
3 votes -
Allow Booking.com requests to require approval.
Currently we can limit the instant booking per property for AirBNB, VRBO and direct bookings. I'd love it if we could add this to Booking.com (BDC) to prevent last minute reservations. We have been having a lot of policy/payment issues with BDC that come in the middle of the night. I would use BDC if we could limit the last minute instant guests who have issues.
3 votesHello, a new Booking.com API is now available to allow for request approval for bookings made within 3 days of the check-in date. This will be implemented soon.
-
Ability to rank the services presented to guests during payment flow
Set the display order for services - It would be nice to be able to sort the order in which add on services are presented to the customer at checkout. Presently the order seems to mirror that of the order they are displayed in the "Edit Provider" backend, however, you cannot adjust the order (the are simply listed in the order created). You can see in the screenshot, in order to get the two "Pet crate Rentals" to show up together, I had to create a second instance of "Pet Crate 2 - Broader services view in the property settings…
3 votesThis is great feedback and we're currently designing for it.
-
Change the color of property tags.
For organizational purposes, it would be nice to manually select the color of property tags. At present different colors are assigned to new tags, seemingly at random.
With the ability to color coordinate tags, a manager could quickly see if a tag referred to a location, an amenity, rule, or some other category that they have set internally. This would greatly improve the efficacy of the tag feature.
3 votes -
Build a native integration for PropertyCare.com
I would love to see an integration with PropertyCare.com, especially since Hostfully's templates and triggers leaves a lot to be desired and there is no native 2-way SMS capability.
3 votes -
Create CRM contacts based on phone number, not email
Since Airbnb discontinued their masked emails, Airbnb bookings are not being saved to the CRM, which saves/links contacts based on email addresses. I propose using phone numbers rather than email. Phone numbers are a reliably unique ID and are provided by Airbnb and all the major channels (to my knowledge). Without that change, Airbnb guests are not being saved to the CRM. For some managers (like me) that's a huge percentage of our customers.
3 votes -
Global Settings and listing groups for property
It would be great if we can group listings (not sub-listings) that will share the same property settings globally. Whenever I decide to make a change or requested to do so by the owner, I have to go to each property and make sure that I propagate those changes on all listings. A global setting page would make it easier to manage such changes. It would be great if we can pick the settings that will be globally set across a specific group. This tool would be also a great tool to manage pricing across similar listings.
3 votes -
Allow for Booking Window to be set to 2 weeks out
The Booking Window minimum can be 1 month. We'd like 2 weeks to be the minimum.
2 votes -
Show Tax rate in report correctly as it is in the Property Main Settings
If the Tax rate in Property Main Settings is 11.325%, then when we use variable {TAX_RATE} to extract the value, we would like to have it showed as 11.325% instead of the rounded value which is 11.3%
2 votes -
2 votes
Re-opening this UV since we do NOT provide the guest contact information on the Owner Portal, only the guest's first and last name.
The request here is to provide the contact info, which can include:
- email address
- phone number
- cell phone number
- mail address
-
Automatic deduction of payment handling fee on booking.com
in the situation when payment is handled by booking.com, booking.com charge 2.5 % fee in addition to their commission, this amount is not shown in Hostfully and is not deducted from the reservation amount. This amount should be shown in the reservation breakdown on Hostfully and automatically deducted from the revenue.
2 votes -
Show HVMI host charge in the break-down fees, alike Airbnb.
As a VRM, I'd like to see the Host fee from HVMI so I could know how much they take from each reservation
2 votes -
Option to override certain settings to be able to save leads
I would suggest an override button and an adjustment to how this process works.
If I have a customer over the phone that wants to make a payment on an existing reservation and I need to adjust the financials, I should not have to change settings to save the lead. This increases the chance of us not collecting payment or providing great customer service.
I can understand preventing us from changing dates due to overlap, but the whole reservation should not be locked.
We should still be able to adjust names, contact info, add notes, adjust financials, etc.
I would…
2 votes -
Inbox default to show all messages, not just relevant ones
I think either changing the default of the inbox view to "all" under that status, or giving the user the option to create their own default view would be helpful not to miss past guests or other messages because the system deems what is "relevant" and to change it is a manual process each time.
2 votes -
Color coding for multi-calendar view for NON-booked dates.
While looking at the calendar for dates that aren't booked yet, would be nice to be able to toggle some shading for rates/colors. I use it to help adjust my Dynamic Pricing (DPGO for me) to see where I might have a property over/under priced.
Would be nice to have a few brackets can set the amount and color. 0-200 - Yellow, 201-400 - Green, 400+ Red.2 votes
- Don't see your idea?