17 results found
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Add receipts to owner portal and owner reports
PM would like to add receipts of ongoing or one time adjustments to owner portal and owner reporting
7 votes -
Owner block should come over as a reservation, not a block.
An owners block should come over as a reservation instead of a block. You can even have custom messaging to confirm their stay or confirm cancelation of an owners block etc. This would make things more automated.
6 votesWe are planning to add specific trigger events for this, so this should cover this use case.
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Shared owner reports would be able to work with both login by domain platform.hostfully.com or PM's custom domain
At the moment, when PM customize a custom domain, the shared reports for owner would not accessible if owner login with Hostfully domain. I would like to have this worked both on my custom domain or Hostfully domain.
2 votes -
Ability to see owner balance/due without running reports
We often get real-time requests from owners about their current balance. And also we always want to make sure their balance is positive and at a minimum like 500$ or 1000$.
By being able to see the owner's balance in an easy way we can manage their portfolio better.
1 vote -
Owner 'Request a Stay' within Owner Portal
Customer would like an option within the Owner Portal for owner's to 'Request a Stay' at their property rather than just booking or blocking the calendar on their own without approval of PM.
2 votes -
Ability for owners to sign up and upload their properties themselves
Currently, we are using forms to onboard our new homeowner clients.
If the Homeowner could sign up by entering all the required data and we could then review and publish as they come in we would be providing a much better experience for the homeowner.
1 vote -
Visibility for owner's to see detailed reservation data
Currently, owner's only have visibility to their calendars as far as what is occupied. A lot of my owners have requested to see the reservation details (ie: channel, total fees, etc). We would love for the owners to have more reservation details visible on their owner portal.
1 vote -
Owners portal files folder
Have a folder in the owners portal for the owner to get hold of files
2 votes -
Real Time Notes Section in Owner's Portal
Adding a notes section for reservations in the Owner Portal so owner's can see in real time notes from PM whether it's changed 5 minutes before the reservation or 1 day before, etc.
1 vote -
Delete Owner Invitations from the Owners list page
There is no delete function available now. Owners main page needs more functions from that page. Like listing all Owner names from there!
2 votes -
Adding dates to reports under Owner Portal > Statements
As an owner, I cannot easily tell which report is which from Owner Portal. It'd be better if we can add the date to when the report was sent, or the date range to Owner Portal > Statements.
1 vote -
Hide owner information from different team users with access to property information
When you add a new team member and give them access to 1 or multiple properties from your inventory, you can then assign a role to them.
The different roles are as follows:
- associate
- booking agent
- property sales manager
- manager
When you assign either of the roles that gives the team member to a specific property and all of its details, this also gives them access to the OWNER tab of the property.
The owner tab of the property stores personal contact information of the owner of the property and this does not need and should not be visible to…
6 votesThis is a great suggestion and we're designing support for it.
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Add options for a cleaning fee for owners to choose when they block dates on the calendar
Allow owners to choose if they need a clean during their stay and if so, the cost is added to their statement.
6 votesThis feature will be provided when we release the Onwer Portal v2 this quarter.
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Add option for owner to decline cleaning when creating an owner block
It would be great to add custom details for an owner booking when they block out dates via their owner page.
We're currently capturing owner bookings via a separate webform so the owner can check a box to accept or decline a professional cleaning after their stay is done.
I'd envision a "Decline Cleaning?" checkbox on the New Reservation popup / pane.
12 votes -
Allow multiple owner access per property
We have multiple owners on some of our homes, it would be nice to allow all separate access to the homes so if they need to block out dates or make changes we could know who is accessing the site.
20 votes -
Managers need the ability to update Owner information.
Right now I was told if we want to update owner information I either have to have the owner do it themselves or I have to delete the owner and re-add them. We should be able to update this information as we see fit. Thanks!
31 votes -
The ability to print the calendar from the Owner Portal
Our owners are requesting the ability to print the calendar from portal (when you hit print now, only the calendar is pulled without the bookings).
15 votes
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