I'd like to add "groups" of users where anyone in that group can manage bookings/listings/etc.

As it is now: Each lead is assigned to an individual. If someone else needs to do something, they have to take ownership then go back in and make the changes, then go back and re-assign it.

I'd like a group "West Coast Property Managers" and any user in that group can manage any leads/properties in that group at any time.

The logs should show who did what when but this would avoid the overhead of having to reassign things.

I thought I made this request some time ago but didn't see it.

I see this one: but I'm not sure if it solves this problem. https://hostfully.uservoice.com/forums/271343-property-management-platform-web/suggestions/41561203-improve-assigning-leads