Add a complex condition based on check-in date to the triggers
Have a Custom Template email (discounted ski lift ticket) go to incoming guests but ONLY for winter bookings, for example
I thought a complex condition would work IF the email could go out 31 days prior to arrival for guests booked for All Properties between Dec 1 and April 15, every year (the ski season in our ski resort town).
Bati
shared this idea
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Tod Caton
commented
Hostfully Awesome Support just again recommended I chime in on here. I see that I've supported this idea last winter but I wholeheartedly support it again. I'd like to be able to send out our discounted lift ticket pricing as well but only for stays in a certain period of time (when our ski hill is open). In my world, we only have a 4 week window between ski and golf seasons, so my early season golf groups get a 2-month prior to stay, reminder to buy their discounted lift tickets through my business. Love to see this complex condition option added. Thank you, Hostfully team.
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Keith
commented
I want to go further with these.
for example.. if a guest needs to take the trash out, I'd like to remind them the night before... but only if the trash day is during their stay or on their checkout date.
I'd also like to remind people of street cleaning or other things that might get them a ticket. (street sweeping the first and third monday of the month, as an example)
no need to remind people of wednesday trash if they're only staying on the weekend.
so along with seasonal / date based messaging, there should be day of week, day of month, etc.
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Tod Caton
commented
I'd expect there are a big percentage of STR hosts who would love to send a specific message based on season of stay (complex condition to trigger a message for summer vs. winter with activity ideas, seasonal upsells, etc.). I know it would make a big difference in my resort-based accommodation business!