Ability to block homeowner's view of guest information & names
As a property management company, we want our owners to have visibility of future reservations so that they can see the nightly rate and booking length. We have this setting turned on. Unfortunately, this means they can also see the guests' names.
We wish it was possible to have that owner's portal setting turned on without the owners being able to see guests' names.
The reason for this is because if we ended our management contract with a homeowner, we would not want them to be able to use the guests' names to search for them on Google, Facebook, etc. It helps us keep our owners as clients because they don't have the option of contacting future guests in the event of terminating our services.
Philip Palazzolo
shared this idea
This can be achieved by unchecking the box "Owner can view booking details"
-
Thanks Steph, our concern though is that if we remove "owner can view booking details" then we are also removing the ability for them to see the value of future booked reservations. We have tried removing this in the past and some of our owners have complained that now they are having trouble tracking upcoming financials.
Looking at your screenshot, I suppose what I'm asking for is that the box that says "owner can see booking value" should be independent of the guest details. This way we can show them the value without giving them access to the guests' names