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'Sending notification to PM when the Booking.com connection went failed' has been merged into this idea

Property Management Platform - Web: Channels

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Alerts for channel sync error

I want to be alerted when there's any channel sync error. Currently, I need to head to the Channels page and check the sync button to make sure everything is running smoothly.

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April Mai (work email) shared this idea  ·   ·  Report…  ·  Admin →
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  • suus mar commented  ·   ·  Report

    When the connection between our platform and Booking.com fails, it can lead to disruptions in property availability, pricing, and booking management. This issue can result in lost reservations, inaccurate listings, and ultimately, a negative impact on revenue and customer satisfaction.

    To mitigate these risks, it's essential to implement a notification system that alerts the Property Manager (PM) immediately when a connection failure occurs. By providing real-time updates, the PM can take swift action to troubleshoot and resolve the issue, ensuring that the property remains competitive and accessible to potential guests.