Settings and activity
24 results found
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2 votes
April Mai (work email) supported this idea ·
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2 votes
An error occurred while saving the comment -
11 votes
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60 votes
Hi everyone 👋
Thank you for voting for the idea “Automatically charge Stripe balance payments (second payment) for US guests on Vrbo.”
We’re excited to let you know that this feature is now ready for a beta phase, and we’d love to invite interested customers to participate.
What’s new?
When enrolled in the beta, reservation balance payments will be automatically charged via Stripe for:
- Vrbo reservations
- Booking.com reservations
How the flow works
- A guest books on Vrbo or Booking.com
- The guest pays the deposit on the channel platform (or, in the case of a 0% deposit, provides their credit card details without an initial charge)
- When the balance is due, Hostfully will automatically charge the remaining amount via Stripe
- If the automatic charge fails (e.g. insufficient funds, expired card, etc.), we will fall back to the existing flow and send the usual balance due payment request to the…
An error occurred while saving the comment Here are my payment setting under property main settings: 0% at reservation, collect balance at 30 days. Currently, the system template Balance Due is sent to guests on the due date.
I want guests to leave their CC details at the time of booking to create confirmed reservations, then the system will automatically charge the balance on the due date.
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15 votes
An error occurred while saving the comment I want an option for guests to pay by BACK payments. Basically that they can pay directly in the bank without Stripe.
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13 votes
An error occurred while saving the comment I got an email saying that a payment had failed, but giving no additional information about the lead. I want to see more info so that I can find the lead and follow up with payment.
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16 votes
An error occurred while saving the comment The green blocks appear in Calendar without any names. I want to be able to add a name visible on calendar to each block.
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12 votes
An error occurred while saving the comment At the moment, regardless of the logo dimension uploaded in Agency Settings, the logo pulled by variable [$AGENCY_LOGO$] looks small in Inbox. The frame is fixed and can't be resized.
I want to be able to enlarge the logo. Currently I need to manually copy and paste the logo to each template to be able to resize it.
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2 votes
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10 votes
An error occurred while saving the comment I want 3DS2 to be applicable for all Stripe transactions.
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7 votes
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14 votes
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74 votes
An error occurred while saving the comment I want to be able to change the text size, fix indentations and color texts.
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9 votes
Hello Richard, have you tried using the discount code feature we provide? You can create discount codes that are only valid at particular times of the year. You can decide to grant those codes only to guest who extend their stay, or any particular rules you'd want to apply.
You can learn more about discount codes at https://help.hostfully.com/en/articles/4128686-using-booking-discount-codes
Hope this helps.
An error occurred while saving the comment For example, I may want to decrease rate by 30% when the stay in longer than 7 nights in the offseason (Nov for example), but I may only want to decrease the rate by 5% or 10% during peak season (July for example) when the reservation is 7+ nights.
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33 votes
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23 votes
An error occurred while saving the comment I would like to achieve multi-level master sub units like this: https://prnt.sc/DPtrZo4ZSTsb
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95 votes
An error occurred while saving the comment I want to add action "create job" for event "owner added calendar block". When an owner creates a block on their calendar we want to be able to automate and create a trigger to create a job because that owner block is an owner stay.
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39 votes
An error occurred while saving the comment Filters on direct booking site: min room, min price, amenities, others
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4 votes
An error occurred while saving the comment Integration with Go High Level
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42 votes
In the meantime, support team can provide audit logs for deleted cards, but it'd be better to expose them in a more readable way.