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'Have the booking guest's age pull into the lead details!' has been merged into this idea

Property Management Platform: Pipeline & Lead Assignment

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Have the booking guest's age pull into the lead details!

We have a minimum age of 25, so if the lead guest age is not displayed, or their date of birth is not shown, then we have no way to check whether they are over 25 years old. We have 2 guests checking in today that we have had to speak with and one we had to cancel as she was only 19 (even though she ticked the box to say she was over 25). This would be very helpful as a quick glance to see how old the lead guest is and to see if they are eligible or not to stay.

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Tien Nguyen shared this idea  ·   ·  Report…  ·  Admin →
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  • Kana Gordon commented  ·   ·  Report

    You can require the booking guest's age on the pre-arrival form. However, that data does not populate anywhere. Without having to create a custom field for this, please make it so that the age will populate in the lead details. Otherwise, what is the point of having that field and making it required?