We’d love a feature in Hostfully that pulls guest messages and reviews across all properties into one centralized report, essentially a “Guest Sentiment” dashboard. The goal is to help property managers and owners identify patterns, recurring issues, and areas of praise in guest communication.

Why It Matters:
Right now, there’s no streamlined way to analyze guest feedback across multiple properties. While the custom reporting section exists, it’s difficult to route messaging and review data into it cleanly. Having this data in one place would give hosts a clearer picture of guest experience trends, without digging through individual message threads or channels.

Cool Factor / Enhancement Suggestion:
It would be amazing if this report also leveraged AI to analyze tone and content, offering sentiment summaries per property and actionable suggestions (e.g., “Guests frequently mention slow check-in at Property A” or “Positive sentiment around amenities at Property B”).

What We’d Like to See:
• Ability to pull messages and reviews per property into a single report
• AI-driven sentiment analysis and trend detection
• Summary insights with suggested improvements or highlights
• Option to filter by date range, property, or keyword