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    • Current behavior: That’s expected behavior with our QuickBooks Online integration: a Sales Receipt is created for a reservation only once the reservation is paid in full. Context: Partially paid reservations (like an initial deposit) won’t push to QuickBooks until the final payment is made, so you can be months between the deposit and the receipt showing up.

    So the “issue” is that QuickBooks won’t reflect the deposit timing for reconciliation, even though Stripe deposits the money to your bank as payments happen.
    => [Quickbook] Having an Option to add the receipt for the Partially paid reservations (like an initial deposit) …

    2 votes

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  1. Property managers using Enso to manage security deposits must disable Hostfully's Security Deposit feature to avoid duplicate collection. However, this also prevents the security deposit from being displayed on Booking.com and Vrbo.

    As a result, guests are only informed about the security deposit when Enso contacts them after booking, which can appear suspicious and lead to abandoned verification, support requests, or booking cancellations.

    Requested improvement

    Allow Booking.com and Vrbo to display the security deposit while Enso remains responsible for collecting and managing it.

    This would provide a smoother guest experience and improve the integration between Hostfully and Enso.

    2 votes

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  2. It would be great if Hostfully could integrate with EventConnect so bookings and availability could sync automatically between both platforms. This would save time and reduce manual work.

    2 votes

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  3. Able to add multiple Stripe accounts for a property

    2 votes

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  4. I would like to have the ability to change or modify reservations placed on the Vrbo platform in particular, and have the total fees recalculate automatically to streamline the process and to replicate the capabilities on the Vrbo site.

    Currently, the host is required to manually recalculate the new total pricing (room rate, taxes, fees, etc.) when guests would like to modify their reservations to add days to their existing reservation. On the Vrbo site, when the host is not connected to Hostfully, the host can simply change the dates and the new total pricing for guests will be automatically…

    1 vote

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  5. Currently we don't the trigger for SafeGuest verification completed. I want to have one so when guest completed the verification step on SafeGuest side, it can send the check-in instruction to guest.

    1 vote

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  6. At the moment, when using ChargeAutomation to collect payments for Booking.com reservations, it is required to change the API setting for Booking.com connection so PM can view the CC details and charge it actively. It would be helpful if Hostfully can support automatic payments for ChargeAutomation with BDC (also for Vrbo and direct bookings).

    3 votes

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  7. The implementation of triggers for custom fields, including Truvi's guest risk score

    6 votes

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  8. I want to be able to connect to Claude.

    1 vote

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  9. We receive a text message when n integration is disconnected from our platform. However, the text message does not include the integration name which makes it very difficult for us to understand which was the integration that was toggled off. It would be super helpful to include the name of the integration with the text message. Thanks!

    1 vote

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  10. I would like to connect one property to one PriceLabs account, and other property to a different PriceLabs account.

    2 votes

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  11. 1 vote

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  12. Have a field to retrieve how much a guest paid for the administrative fee, management fee and service charge in a booking.

    6 votes

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  13. Have a field to retrieve how much a guest paid for the Pet Fee in a booking.

    7 votes

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  14. Support for connecting multiple locks to a property for RemoteLocks integration

    1 vote

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  15. Add Support for Authentication Providers

    Please add authentication providers such as Google and Apple and Facebook so we are out of the password business......

    3 votes

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    Hi everyone!

    Updating the status back to "under review" as we had some changes on our roadmap and have two projects to be done before we can jump to SSO with Google.

    We will update the idea card once we have a better understanding of the timeline.

    Thanks a lot for your patience.

    Best, Kathi

  16. Looking for a way you can include the tax collected when the payment is sent to Stripe? There is not a good way to track tax collected in the reports section there.

    Stripe support suggestion is to add fields like:

    taxamount: Total tax collected
    tax
    rate: Tax rate percentage
    tax_jurisdiction: State/region where tax applies
    subtotal: Pre-tax amount

    How This Would Work
    When Hostfully creates Payment Intents for your bookings, they would include the metadata:

    {
    "amount": 1250,
    "currency": "usd",
    "metadata": {
    "taxamount": "250",
    "tax
    rate": "8.25",
    "tax_jurisdiction": "California",
    "subtotal": "1000"
    }
    }

    1 vote

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  17. At the moment, there's not a way to configure the integration to NOT send the tax payed lines since Airbnb pays the taxes. The workaround is just to manually edit/adjust/delete it in Quickbooks.

    We want the automation to make it less manual

    1 vote

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  18. I want to integrate directly with MakeMyTrip.

    1 vote

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  19. 1 vote

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