123 results found
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integrate with Heidi
I just wanted to share this british channel specialized in ski destination: https://www.heidi.com/
Could be an interesting integration. The company is in the top 100 fastest growing private companies in the UK.1 vote -
Make "Booking.com guest payment options" configurable in the PMP and add more payment types
I want to set up the guest payment options for listings on Booking.com. Booking.com requires me to change the "Guest payment options" on Booking.com to "only accept cash" for 60 days to be eligible for Payment by Booking.com - bank transfer option. Currently, everytime I change it, the field is overridden by Hostfully PMP and changed back to "accept credit cards" although I don't see any place to configure this in Hostfully system.
I want to have a button in the PMP to configure the guest payment options and this field should be pushed to Booking.com.
6 votes -
Remove LEID from Hostfully account
Current Situation:
Currently, to remove a LEID from our account in Hostfully, property managers must contact Support. This process can be time-consuming and requires manual intervention, which can delay operations and lead to inefficiencies.
Requested Feature:
I propose that Hostfully implements a feature that allows users to directly remove LEIDs from their accounts within the platform. This functionality would empower users to manage their LEIDs independently, without the need to go through Support.
Benefits:
Streamlined Operations: Users can manage LEIDs quickly and efficiently, without waiting for Support.
Increased Autonomy: Provides users more control over their account settings, enhancing user satisfaction…
5 votes -
Alerts for channel sync error
I want to be alerted when there's any channel sync error. Currently, I need to head to the Channels page and check the sync button to make sure everything is running smoothly.
22 votes -
Allow Co-host payment on Hostfully
Allow Co-host payments on Airbnb to show in Hostfully
4 votes -
2 votes
We will check if HVMI provides an API for this. In the meantime, you can probably do iCal imports to block your calendar.
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Booking.com commission saved on lead level
Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.
10 votes -
Don't push "Public name" of master listing to Booking titles of sub-units if they are different Property IDs
I have different property IDs for master and sub-units, but still want to keep their master-sub relation in Hostfully. It would be great if we don't push Public name of the master listing as property title of my sub-units when they are connected in different property IDs.
14 votes -
Use Vrbo as a Merchant of Record
Using a channel manager has made things for difficult for me. I now have to handle security deposits, rejected payments, credit card fraud issues, collect- file - pay occupancy tax etc. All this was done by VRBO before I had a channel manager. Can you please get an arrangement with VRBO like you do with Airbnb that they will still provide those services even though we are using you.
11 votesWe are currently looking into this exact implementation where Vrbo will remain the merchant of record for connected PMs. Not that this work has a dependency on Vrbo and the APIs they are planning to provide in 2024 to support this.
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Proper Handling of GST-Inclusive VRBO Discounts to Ensure Accurate Tax Reporting
Description:
Currently, VRBO sends a discount value (e.g., $153.12 New VRBO Discount) as a GST-inclusive figure. Because it's listed under fees without any itemized GST breakdown, this results in tax miscalculations on our end.
Example:
The $153.12 discount actually includes:
$133.15 rent discount
$19.97 GST discount
Since this breakdown isn’t provided via XML, and Hostfully treats the entire amount as a non-taxable discount, my reported tax figures end up being incorrect. This requires manual adjustments, which are not scalable and introduce the risk of error.1 vote -
17 votes
You will soon be able to register multiple Booking.com LEIDs and thus connect to different Booking.com accounts.
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9 votes
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Rate multiplier incorrectly applying to all past and future Airbnb bookings
When we import Airbnb leads, the base rent is calculated so that base rent + rate multiplier equals the rent total from Airbnb.
True, we could apply this only to future leads, not past leads, but I don’t see why this would cause an issue to this PM since the total rent is the same.
It can be treated as a feature request, UV
2 votes -
Custom cancellation policy for Booking.com
We use Stripe. Booking.com (BDC) payment timeline depends on the cancellation policy. I want to add "Custom" cancellation policy as an option for BDC to allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.
6 votesThe cancellation policy for BCOM is currently set on the channel detail page for all properties. You will soon be able to set it on the property detail page, thus choosing a potentially different cancellation policy for each property.
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Modify Booking.com reservations
Ability to modify Booking.com reservations in Hostfully, such as change property, add extra fee item ...
8 votes -
VRBO Custom Rules
Allow setting custom rules on VRBO. Currently no custom rule settings push to the VRBO listing and if rules are entered on VRBO instead, Hostfully overrides the changes and deletes them. VRBO is now charging hosts that cancel bookings due to rule or local regulation violations and we cannot enforce rules that are not communicated to guests. We have incurred $400 in fees this week due to this issue.
7 votes -
Support AIR_CONDITION_WINDOW for HVMB
Support more amenity mapping for Marriott AC
Currently, AC in Hostfully is mapped to AIR_CONDITION, which is translated into "Air Conditioning Central" on Marriott. (which all of their properties feature centralized air conditioning)
However, this may not be correct for all PMs, as they can also have other type of AC, like window or standalone AC, of mapping type AIRCONDITIONWINDOW.
In order to support this, Hostfully should have another mapping type to Marriott AIRCONDITIONWINDOW.
1 vote -
Separate rental agreements per channel
Reasoning is the cancellation policies are so limited with Airbnb that I really only want to extend the cancellation policy that Airbnb has only to those who discover us through Airbnb. With direct bookings I would prefer what we have listed in our current rentals agreements.
4 votes -
Capture Guest physical address during booking process to add to profile
I want to be able to later report on what parts of the country guests are coming from so that I can then spend $ on ads in those areas. (this won’t work for Airbnb bookings)
4 votes -
Support Booking.com Damage program so BDC will collect SD via PBB
At the moment, when we select the "Damage policy options" on Booking.com Extranet, upon next sync, the system was changed and it couldn't have BDC collect SD via PBB.
I want the option "I want to set up a damage programme that Booking.com will facilitate for me" on "Damage policy options" sticks.
7 votes
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