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41 results found

  1. I would like to do run a report that shows the subtotal for each property in a chosen time period without running a separate report for each of my 60 properties or using excel

    4 votes

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  2. When I go to the "Financial Reports" and "Export Extended Data" it produces an Excel spreadsheet. The problem with that sheet is that the dollar values for all the rent, fees, etc come out in the spreadsheet as a TEXT field ($100) instead of a number (100), so the data cannot be used to add up a total because it's TEXT and not a NUMBER. Surely this can be easily fixed by your development team so these spreadsheets come out ready to use.

    7 votes

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  3. Although the custom report system is capable of grouping variables in one column, the user interface for customization isn’t yet advanced enough to handle it.

    2 votes

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  4. Currently, there is no option to download a report to show the cancelations. I would like to see on the "Financial Reports"
    1. a column for Reservation Status which shows the reservation is booked (reserved), canceled, hold, waitlist, etc.
    2. all cancelations, waitlist, hold reservations are listed on the Financial Report report. The report will display all the reservations are entered into the system and it can be easily converted as a chart or different presentation methods.

    7 votes

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  5. -Cancellations
    -# of Instant bookings
    -Guest information: city/state of orig

    7 votes

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  6. I would like to run a cleaning report to see how many jobs were done in a period of time. Currently I have manually count the number of jobs on the calendar to see how many jobs have been done. This leaves a large margin for error.

    9 votes

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  7. Currently, there is no report in which the listing address is being displayed, and it would be useful to have the address available

    1 vote

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  8. Currently Excel is not working properly with the latest OS upgrade to Big Sur so we are pivoting all our excel work to Google Sheets which is much easier to share with clients and foolproof.

    It would be a more future proofed solution for you guys if we could export our reports to Google Sheets directly from Hostfully.

    3 votes

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  9. Allow a quick option to see average occupancy percentage of all properties combined for a certain period of time.

    4 votes

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  10. Currently you can only post expenses to the owners net pay calculations. However, I have expenses that need to come out of the gross before the PM % and Owner % are calculated. It would be nice to have the option to apply the expense to the Gross, PM%, or Owner%.

    ALSO, currently the fees for Airbnb are NOT BEING CALCULATED in the reporting features! This is huge cost to my business because without that fee coming out of the gross income amount, I as the PM am being stuck with the expense! And there is no way to see…

    16 votes

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  11. We need a better designed Daily Report and it needs to include Ongoing stays. Airbnb has this feature and it's such a nice "at a glance" for my entire team to view and get their bearings for the day. This should be on our dashboard -not hidden under Reports.

    5 votes

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  12. I need to be able to produce a report for owners/on-site managers that shows all bookings as well as holds and blocked dates. Current report doesn’t show holds or blocked dates. On sites need to see dates owners have blocked etc...

    3 votes

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  13. Since Airbnb discontinued their masked emails, Airbnb bookings are not being saved to the CRM, which saves/links contacts based on email addresses. I propose using phone numbers rather than email. Phone numbers are a reliably unique ID and are provided by Airbnb and all the major channels (to my knowledge). Without that change, Airbnb guests are not being saved to the CRM. For some managers (like me) that's a huge percentage of our customers.

    2 votes

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  14. If owners can create recurring monthly/weekly expenses one time and those are added automatically to the monthly statement and reports for the owners (except when they are manually removed), it will cut down a lot of manual expense adding every month for owners and property managers.

    7 votes

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  15. Several of my clients/owners have requested better reporting functionality. They want to be able to dynamically view all their bookings and reservations through the Owners Portal and have the ability to manipulate the data e.g. filter by dates, channels etc. Graphs would be nice and the ability to export any date sets themselves. Basically the Analytics feature but for owners.

    27 votes

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  16. I think it would be so awesome to have all the information regarding a guest available on a single printable page. The view order page is most helpful, but it could use a few additional pieces of information. It would better if it included the guests contact information as well as the day of the week for arrival and departure. Currently it shows the dates, but it would be so much easier for me if it showed the dates and days of the week. For example where it currently reads" From December, 19, 2020 to December 26, 2020 (7 nights),…

    3 votes

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  17. Some countries require this information reported monthly for statistic purposes, so it would save massive time if we could get it included as a field in the financial reports.

    3 votes

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  18. When I export a weekly report to cvs, it only includes the first name on the reservation even though the pipeline and calendar have the last name.

    2 votes

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  19. Jane from Papagayo Luxury rentals would like a way to share a calendar report with her Concierge staff. The report would include the following:
    - Name of primary contact who is making reservation
    - Availability and blocks on calendars for given properties
    - Number of guests coming
    - This report should not include any financial information

    4 votes

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  20. Jane from Papagayo Luxury rentals would like a way to send a calendar report to agents that also includes the name of the reservation holders. The primary use case is to share availability with those who are not using the PMP. Ideally she could adjust the date range to show multiple months, and also specify certain properties (with tagging).

    3 votes

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