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Property Management Platform - Web

Property Management Platform - Web

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45 results found

  1. View all recent reviews in one report or place in hostfully. With multiple properties, it is too tedious to go through each property to read reviews. One report that displays all reviews would work great.

    12 votes

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  2. In addition to the "when" and "who" is accessing the guidebook (currently provided), I'd like to see what areas of the guidebook they're accessing and how frequently, so I can see where I may need to improve it for future guests.

    1 vote

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  3. Tracking of messages and quotes sent. It would be very helpful if we can know if messages and quotes have been successfully delivered and opened, like what Mailchimp does. I am new but have not successfully gotten a booking from a quote being sent, so knowing if the messages are going to spam or inbox and evened opened would be helpful, so message content or title can be changed to increase views.

    9 votes

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  4. The analytics section needs a big rewrite. If I have booked a unit for a multi-month stay, my revenue says I am not making any money. I want to be able to get more information about each property like the ADR (pre and Post cleaning fees etc.) The number of my additional sales (pet fees etc.) Charts and graphs are also nice to have features so that I don't have to export to another program and create them myself.

    7 votes

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  5. I would like to be able to run a cancelation report for the day a reservation is canceled by guest services. If I canceled a rservation yesterday for a July booking I would like to be able to run that report for yesterday and see the cancelation. It is especially helpful for PM using VRP as not refund shows up on the transaction report.

    Thank you.

    2 votes

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  6. Booking info is available through Zapier but a discount is not. This means if using Zapier for any calculations outside of Hostfully then they will be wrong if missing Discounts.

    2 votes

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  7. We would like the option of being able to gather a report that allows us to see how many bookings came in on a specific date and/or date period

    2 votes

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  8. I would like to do run a report that shows the subtotal for each property in a chosen time period without running a separate report for each of my 60 properties or using excel

    5 votes

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  9. Although the custom report system is capable of grouping variables in one column, the user interface for customization isn’t yet advanced enough to handle it.

    4 votes

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  10. When I go to the "Financial Reports" and "Export Extended Data" it produces an Excel spreadsheet. The problem with that sheet is that the dollar values for all the rent, fees, etc come out in the spreadsheet as a TEXT field ($100) instead of a number (100), so the data cannot be used to add up a total because it's TEXT and not a NUMBER. Surely this can be easily fixed by your development team so these spreadsheets come out ready to use.

    8 votes

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  11. I would like to run a cleaning report to see how many jobs were done in a period of time. Currently I have manually count the number of jobs on the calendar to see how many jobs have been done. This leaves a large margin for error.

    12 votes

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  12. -Cancellations
    -# of Instant bookings
    -Guest information: city/state of orig

    8 votes

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  13. Currently, there is no report in which the listing address is being displayed, and it would be useful to have the address available

    1 vote

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  14. Allow a quick option to see average occupancy percentage of all properties combined for a certain period of time.

    4 votes

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  15. Currently you can only post expenses to the owners net pay calculations. However, I have expenses that need to come out of the gross before the PM % and Owner % are calculated. It would be nice to have the option to apply the expense to the Gross, PM%, or Owner%.

    ALSO, currently the fees for Airbnb are NOT BEING CALCULATED in the reporting features! This is huge cost to my business because without that fee coming out of the gross income amount, I as the PM am being stuck with the expense! And there is no way to see…

    18 votes

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  16. We need a better designed Daily Report and it needs to include Ongoing stays. Airbnb has this feature and it's such a nice "at a glance" for my entire team to view and get their bearings for the day. This should be on our dashboard -not hidden under Reports.

    6 votes

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  17. Since Airbnb discontinued their masked emails, Airbnb bookings are not being saved to the CRM, which saves/links contacts based on email addresses. I propose using phone numbers rather than email. Phone numbers are a reliably unique ID and are provided by Airbnb and all the major channels (to my knowledge). Without that change, Airbnb guests are not being saved to the CRM. For some managers (like me) that's a huge percentage of our customers.

    2 votes

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  18. If owners can create recurring monthly/weekly expenses one time and those are added automatically to the monthly statement and reports for the owners (except when they are manually removed), it will cut down a lot of manual expense adding every month for owners and property managers.

    8 votes

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  19. I think it would be so awesome to have all the information regarding a guest available on a single printable page. The view order page is most helpful, but it could use a few additional pieces of information. It would better if it included the guests contact information as well as the day of the week for arrival and departure. Currently it shows the dates, but it would be so much easier for me if it showed the dates and days of the week. For example where it currently reads" From December, 19, 2020 to December 26, 2020 (7 nights),…

    4 votes

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  20. Some countries require this information reported monthly for statistic purposes, so it would save massive time if we could get it included as a field in the financial reports.

    4 votes

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