196 results found
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13 votes
This already exists.
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2 votes
You can already do this in the Fees and Policies section, You can create a fee and set up a taxable % for that fee.
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1 vote
We support all eligible cancellation policies Airbnb offers vai API. If you are still not seeing the one you want, please let us know.
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Have a field for Pincode on each Property´s Mains Settings.
I have a different pincode for each property, and I would like to enter them on each property´s main settings so the pin code populates to a specific custom template.
5 votesHello - this functionality already exists using our custom data system for properties - please see documentation on this at https://help.hostfully.com/en/articles/2762015-define-and-use-custom-data
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Ability to create low fee for additional pets
This feature is something like being able to charge $25 pet fee for the 1st pet and $10 per night for each additional pet up to the PM's desires.
1 votePlease see https://help.hostfully.com/en/articles/6812445-create-an-optional-pet-fee
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Add the cancellation agreement seperately
we want it to be a separate document to make sure they see it and read it and sign it separately.
1 votePlease look at this article: https://help.hostfully.com/en/articles/5539153-resend-guest-rental-agreement
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Ability to create discount for specific night even when the rate is dynamic
We're using dynamic pricing tool and for some cases, we want to give a discount for a specific night with dynamic rate.
We don’t keep the rates the same. We need a feature with ability to discount a specific night1 voteYou can do a price override directly in the dynamic pricing tool and provide a discount there.
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1 vote
This already exists. If the guest enters a message in the booking widget, this message automatically shows in the inbox as the first message in the thread.
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Notification of pet fee when a guest opts into the pet fee
When a guest pays for a pet fee, it would be helpful to get a notification that indicates the guest will be paying for/bringing a pet.
3 votesYou can already do this by created a pet fee as an option and the system will send a specific email is this option is selected: https://help.hostfully.com/en/articles/6895588-handle-pet-fee-in-the-hostfully-booking-flow
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Have number of guests in Pre-arrival form = number of guets in the bookings
Sometimes guests select a different number of guests in the pre-arrival form from the booking details. I want to have the number of guests in the form to be same as in the booking details and not editable.
1 voteThe Pre-Arrival Form already pre-sets the number of fields based on the number of guests in the reservation.
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Variable to pull the VRBO listing URL
I want to have the Variable to pull the VRBO listing URL into the custom template.
2 votesThere is Vrbo URL variable per say, but it is easy to define this variable using Templates and Triggers > Custom Data. Create a variable of type [$VRBO_URL$], and for each property, just add the URL of your listing for this variable. You can then use the variable in your template and the system will automatically feed the right value for each property. https://help.hostfully.com/en/articles/2762015-define-and-use-custom-data
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1 vote
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Ability to block homeowner's view of guest information & names
As a property management company, we want our owners to have visibility of future reservations so that they can see the nightly rate and booking length. We have this setting turned on. Unfortunately, this means they can also see the guests' names.
We wish it was possible to have that owner's portal setting turned on without the owners being able to see guests' names.
The reason for this is because if we ended our management contract with a homeowner, we would not want them to be able to use the guests' names to search for them on Google, Facebook, etc.…
1 voteThis can be achieved by unchecking the box "Owner can view booking details"
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Edit Subjects in the system templates
Be able to Edit Subjects in the system templates
1 voteYou can already edit subjects in the system templates.
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Compress/scale images on booking site
We upload high resolution images for our properties, so that any scaling that needs to be done by various platforms starts with the best possible quality.
When the new DBS went live, it looks like it's using the full resolution. This means it's downloading dozens of 15-20MB images for each property, which is obviously very slow.
AirBNB, as one example, rescales the listing images into webp format for listings. Not sure what other platforms do, but it would be nice to have the high resolution images in hostfully, and push those out to platforms that support it to let them…
2 votesOur current version of the direct booking site already optimizes photo resolution.
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Ability to select the default lead status when creating a new lead.
Ability to select the default lead status on each team member account when creating a new lead.
The default is "Hold". A lot of the times we create these for a "booked" clients, and the team always forgets to change the status t in the add lead page before creating it.2 votesYou can already select the status of a lead when creating it.
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Allow to add colours in the booking on the days we want cleaned.
is there a way we can add colours in the booking on the days we want cleaned for example, so the cleaners can just look at the calendar and see what days they need cleaned?
2 votesHi! We highly suggest using our job and service hub feature with your cleaners!
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1 vote
This is already the case.
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More variables for SMS message
Support more variables for SMS message such as: Rent, Night Rate, Cleaning fee, etc to provide more details via SMS for co-workers who don't use email frequently.
1 vote -
4 votes
You can already enter a negative reate mulitpler. See section 4 of https://help.hostfully.com/en/articles/1844391-configure-pricing#h_ae931a3127
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