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Property Management Platform - Web

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  1. Hostfully currently has a Guest list, but it is hidden deep in the UI.

    Within the guest's "Guest Information" page you are able to see a history of their reservations (Guest Booking History)

    However, you are not able to access a reservation from the Guest record or make any changes to their bookings.

    If the reservation records show in this page preformed like the pipeline records, this currently useless feature would become an extremely valuable tool, of particular help with guests with multiple bookings.

    5 votes

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    under review  ·  0 comments  ·  Other  ·  Admin →
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  2. Currently, we can enter a specific date range, or expiration date. It would be nice to be able to have a discount code that is set to be valid a certain number of months from the previous check out date. E.g. After guest stay, the discount is sent and is valid one or two years from the date that it is sent.

    6 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  3. have an option for dd/mm/yyyy date option
    not only mm/dd/yyyy format

    (not all your users are from the US)

    7 votes

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  4. When reservation agents are making a booking, prompt them if the minimum night stay is not met. With several properties and settings, the agent does not always have that info at hand.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  5. A checklist reminder with specific information on home maintenance for rentals (bi annual). For example, changing filters, pest control, deep clean items, furniture cleaning schedule.

    1 vote

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  6. Enable a booking window shorter than 1 month. I have a listing that I offer as a full house in advance, then if I have availability, I open up as a duplex to have 2 smaller listings. But I prefer for preference to go to the larger house.

    8 votes

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    3 comments  ·  Other  ·  Admin →
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  7. It would be great to have "Activity" or "History" data on individual reservations to see when a reservation was updated & who updated it.

    (i.e. a guest requests to extend their reservation for 2 weeks. We go into Hostfully & change the check out date.)

    Currently, there is no history or activity showing when changes were made to that reservation. With multiple people working in reservations, it would be great to have that data for our billing department to follow up and ensure the billing is updated, etc.

    14 votes

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