254 results found
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Calendar's "Today" should be more prominent
The "today" vertical line, should be darker or a different color. It would be easier to have it highlited to see check ins and outs.
1 voteNow we have past days in grey background and today + future days in white background. We also added a Today button
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Need Mobile Friendly Pre-Arrival Form
The "Age" field in the Pre-Arrival form is not mobile friendly. It only shows one digit, so the user can't see the full number they've entered, neither does it show the up/down arrows that you see on the desktop site.
I've had issues with customers who cannot complete the pre-arrival form because of these issues with the Age field.
46 votesThis item is now in production for all.
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Remove word "Hostfully" in payment link after white-labelling
I would like to remove the word "Hostfully" in payment link - bottom line "By placing your order, you agree to Hostfully's privacy policy and terms and conditions".
If the software is truly white labeled, you technically don't want the word "Hostfully" anywhere on pieces facing the customer.
5 votesThis is available with our latest version of Direct Booking Site - you will no longer see Hostfully on the Terms and Conditions link, even if it does redirect to a Hostfully url.
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3 votes
This is available in version v6 of the mobile app, on both Google Play and App Store
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Improve how Direct Booking Site is displayed vertically on mobile device
When I view the Direct Booking Site on mobile device vertically, I can't scroll down to see the list of my properties. It's good in horizontal view though.
21 votesThe new Direct Booking Site is optimized for mobile view
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Handle Booking.com guest portal messaging in Hostfully's Inbox
Handle Booking.com guest portal messaging through Hostfully's Inbox so that I can consolidate all guest communication to one location - the Hostfully Inbox.
Currently I am able to handle all Booking.com guest email communication through the Hostfully Inbox. But if the guest sends a message through the Booking.com guest portal then I have to check for guest messages in Booking.com or my email.
31 votes -
Reveal Sub units once opening the new Central calendar without clicking on the expand icon of the master one
Regarding the new Hostfully Central calendar, for the sub units, I would like for it to open with sub-units open the first time so i don’t have to load the page twice.
13 votesThis feature was released along with the master pricing calendar in september 2023
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1 vote
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Central location to view upsells
Central location to view upsells. Due to the amount of listings we heavily rely on upsells and it's one of our biggest sellers. We need to have a central place for upsells and reminders of when an upsell is needed for a reservation.
3 votes -
Support line breaks (spacing) in SMS messages
As a PM I would like to have my text messages separated by “returns” on the keyboard. Right now, I can enter returns in SMS templates, but when I click save then the system deletes them and make it difficult for guests to read my SMS messages.
19 votesThis change has been released to production.
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See nightly price from calendar
from the app, when looking at the calendar, the ability to click on any given night for a property and see at once the listed price.
8 votesAvailable in v5.0.0 of the Hostfully App: Prices and min stay per night are now available under the single property calendar.
You can access the single property calendar from the stacked calendar: click on any property title and get to the monthly calendar view of that property.
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Make Owner's Payout-Per-Booking in calendar view available in Owner's Portal
Currently, when my clients view the booking calendar for their short-term rental, there is no option for them to see the owner payout per booking by hovering or clicking on the reservation. This information is crucial for my clients as they want to see what they are making on each booking/weekend, etc.
I would like to propose adding a toggle option for the price per booking view in the Owners Dashboard Calendar. This option could be located in the "Owner" tab / settings area, similar to the existing "Show guest information to owners" checkbox. Additionally, it would be helpful if…
8 votesThis feature is now live.
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Clear error information in API response
It will be helpful if there is a clear cause on the error of the request body rather than a general information of "IOException when parsing request body"
1 vote -
Notifications via email when a guest books a service via the upsell flow during the booking process
As a property manager, I want to be notified when a guest books a service as an upsell through the PMP upsell flow during the booking process.
16 votesThis feature has been released today.
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auto-assign leads to the team member of your choice
Currently we can only enable lead auto-assignment to booking agents.
This feature does not work if my team is only made of managers.
Ideally I should be able to select any team member I want to auto-assign leads to, and this per property.2 votesThis has been released live.
Here is a video explaining this feature:
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Provide Dashboard KPIs
Have an easy dashboard showing KPI figures for month/week - see photo from a competitor PMS
24 votes -
Allow control over system template automation
System templates are sent automatically to our Booking.com guests but some of them are irrelevant to our business or sent when they are not needed.
When a guest has paid via Booking.com virtual card, Hostfully has seen this as unpaid and sent the guest a payment link. The guest then paid twice. We then lost money refunding him.
Its also wasting our time trying to reassure people that they don't owe money or that we aren't trying to con them.We need to have more control over these and should be able to turn off the automatic feature.
51 votesThis feature has now be deployed to production. Users can now turn off the messages automatically sent by the systems using a toggle control on the System Templates page.
Note that templates which do not show a toggle button do not get sent automatically, but are templates for messages sent by property managers.
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More Stripe payment methods
At this time, the currently supported forms of payment with Hostfully are Credit Cards, Google Pay, and Apple Pay. I want more payment methods.
1 vote -
Quick Replies for Mobile App
Like Airbnb, Quick Replies for Mobile App so we don't have to rewrite the same message over and over
13 votesThis is now available on the mobile thanks to the Template Picker feature:
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Add pipeline actions to the mobile app
It would be so useful if we could access the pipeline and do the actions allowed in the pipeline from the mobile app. It basically only allows you to view things, very little action can take place. I found it interesting that you make it so we can cancel a reservation but not update, request payment or any of the things that we do regularly. Cancelling is the last action we want to take.
6 votesOn the mobile app, you can now:
- apply "pipeline actions" for each reservation, depending on their status (put on hold, mark as paid, record a payment, cancel, ...)
- edit any reservation detail
- send any template you have pre-written within your web PMP's account
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