120 results found
-
Discounts as percentages
Please allow for discounts to be provided as percentages (of reservations) rather than a flat amount.
23 votes -
Photos in messaging templates
I'd like to be able to include photos in my check-in instruction template for airbnb messages. The visual helps guests to know what to look for when arriving to a place they've never been before.
18 votesYou can copy an image from another webpage and paste it into your template. The system will know how to just copy the URL of the image behind the scene and will display it when a message is sent.
-
Handling pet fees in booking process
Airbnb now allows you to charge a pet fee as does VRBO. But the hostfully calendar widget you have for your direct booking website does not allow you to select a pet to your reservation. In the "Policies and Fees" tab in Hostfully lets you select "applies to hostfully" andbut this will AUTOMATICALLY charge the pet fee to EVERY guest. It does not let your guests select is they are bringing a pet or not. If you click "is optional" is still does not give the option for guest to pick a pet or not.
16 votes -
Access to Stay Details for Service Providers
Service Providers need to be able to see the Stay Details page - this is where we add important notes about the customer's upcoming stay - altered check-in/check-out times, need a baby cot, sofa bed made up, VIP, accessibility needs.
13 votes -
Allow potential guests to get quote without putting in email, etc.
Currently, guests must put their name and email to be able to get a quote. This is prohibiting business as it is easier to go to Airbnb or VRBO to run numbers on homes...and then they may find a different home. I would love the option to be able to turn this feature off and only collect guest information when they actually book. Thank you for your consideration.
10 votesPotential guests can already view a full quote without entering any information. They just need to click on the Show Details link below the widget.
-
Direct Booking Widget Adds Security Deposit to total scaring guests away at the top
We have a widget for our website so guests can put in their dates and can automatically book or get a quote. Once you put in your dates the widget calculates the total and it will say "$850 total for 4 nights" for instance. This total includes the security deposit which skus what the guest believes the nightly rate costs and other fees. I think ti would be helpful to either have the break down open up instead of just to the total. OR say the total and say + security deposit. For example "$350 total for 4 nights plus…
10 votesThe booking widget does not add the security deposit to the total shown at top. It does show the total minus the security deposit.
-
Create a View Only option for Service Providers Calendar
We have set our housekeepers up as Service Providers which is a great way to organize our cleaning and communicate the job requests with them! The only problem is that they have full access to our main calendar and have, on occassion, deleted cleans scheduled for other housekeepers. It would be great if the houskeepers could view the calendar but not be able to make changes.
10 votesThe ability to share read-only calendars with service providers already exists in the Service Provider Portal. This allows PMs to share information about jobs, property information and calendar information in a read-only way. Service Providers can also accept jobs and mark them as completed. Please find all the information about this feature at https://help.hostfully.com/en/articles/2090895-creating-accounts-for-your-service-providers
-
Cancelation & Reservation Status
Currently, there is no option to download a report to show the cancelations. I would like to see on the "Financial Reports"
1. a column for Reservation Status which shows the reservation is booked (reserved), canceled, hold, waitlist, etc.
2. all cancelations, waitlist, hold reservations are listed on the Financial Report report. The report will display all the reservations are entered into the system and it can be easily converted as a chart or different presentation methods.8 votesThis is available under Main Menu / Enhanced Reports / Financial Reports.
Create a customized report, click on the Filters and select the lead status you need. Cancelled is part of the lead statuses in the filters.
-
Give options to add lofts, or second living rooms that may have beds that need to be listed.
I own a cabin in an area where MANY cabins have lofts. Most loft have multiple beds or bunkbeds but are not considered a room.
For example a 2 bed 2 bath cabin with a loft (full of bunks and overlooking the living room)
In Hostfully I am forced to add this as a bedroom, when that is misleading...so then I have no where to add the extra beds. I can add them to the living room so that they are listed...but they are in the loft...not the living room.
8 votesYou can already set beds in the "Common Space" or you can add multiple living rooms, so these options do fulfil this requirement.
-
Restrict Check Outs to Certain Days of the Week
It's currently possible to restrict check check in to certain days of the week. We need the same functionality for check outs.
7 votes -
The ability to Rebook guests for different dates
We often get repeat customers or customers who have cancelled and now wish to rebook.We would like to be able to Re-Book them for new dates so we don't have to re-enter their information (emails, phone numbers etc) each time. At present when you select rebook it automatically rebooks them for dates that have already past. Very frustrating
6 votes -
Have a field for Pincode on each Property´s Mains Settings.
I have a different pincode for each property, and I would like to enter them on each property´s main settings so the pin code populates to a specific custom template.
5 votesHello - this functionality already exists using our custom data system for properties - please see documentation on this at https://help.hostfully.com/en/articles/2762015-define-and-use-custom-data
-
QR Codes for Direct Booking Site
It would be helpful to have a QR code to display in our homes so guests can scan and book again, directly on our website.
I understand you have a QR code for the guidebooks, so why not for the websites?5 votesAs per the comment below, there are multiple free online tools allowing you to create QR codes for any website or URL. Closing this.
-
Ability to white-label the owner portal
I've had clients ask for the ability to white-label the owners portal. They'd like to avoid referencing Hostfully in the owner interaction.
5 votesThis functionality already exists. Please see the last section of this article at https://help.hostfully.com/en/articles/1674802-using-the-owners-portal#white-labeling-the-owners-portal-
-
Ability to Create Multiple Search Widgets
There's a use case where a client may want to create individual web pages for each of their locations, and would want different search widgets for each web page.
Each search widget would only show properties for that location. This could be achieved by using "tags" within the product to group properties.
5 votesYou can already do this today by setting tags on your properties, retrieving these properties by tag via the API, and passing the property UID dynamically do the booking widget.
-
Secure API Webhooks
Currently API Webhooks do not have any identity verification, so teoretically they can be called by a bad person, who could trigger our system to do some processing unnecessarily (update property or similar). We would like to have some authentication or identity verification method so we would be sure with identity of source system. This method can be simple:
- Basic authenticiation
- secret code
- generated token or any other similar method.
This improvement request is based on our discussion with Hostfully representant on 04-14-2021.
5 votes -
Gift cards to book a stay
Offer gift cards on Hostfully for people to purchase a gift card for someone to use to book a stay.
4 votesWe have Discount Codes - this is the same thing, just called differently.
-
Damage program for listings on Booking.com
With Booking.com reservations, the security deposit is not automatically collected. Therefore, collecting it from the guest after the reservation is made can be a bit of an inconvenience to our operation.
We would be much better off if we have a damage program for our BDC listing (so guests would only pay for SD in case of any damages). Unfortunately, this is not supported via API at this time. If this is available, it's a big help for us.
4 votesI just checked several Booking.com bookings and seeing that the security deposit is correctly collected. Closing this.
-
Search past guests when adding a lead from calendar
Usually, when I manually add a booking I do it from the Calendar and would like to be able to easily populate guest information. I would like to see an autofill option when I start to add a guest's name so that I do not have to manually fill out all of their information when I know that they have stayed with us before.
4 votesThis option already exists - when you open the Edit Lead window for an archived booking (Past stay), it provides the option to "Re-book" the guest. Clicking on Re-book will automatically populate the booking window.
-
Include owner adjustment NOTES to reports
PMs would like to incorporate notes that describe the adjustments in the reports, so they can indicate why the repair was made, by whom, and hopefully a hyperlink to the images (before and after) of the work.
4 votesOwner adjustments notes are included in the Owner reports as "Expense Description".
- Don't see your idea?