94 results found
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Mark all Inbox messages as read
As an agent, I would like to click a button that will change all unread messages to read quickly so that I don’t have to click every unread message.
29 votes -
Send Now Feature
It would be useful to have a "Send Now" option on Scheduled Messages for example for those guests who want their check in instructions early.
28 votes -
Convert block to hold or booking
Many times I do a quick BLOCK on a set of dates for someone off-channel who wants to stay to no one can book it.
Once we work out the details, I want to go from the block to a HOLD or BOOKING.
But it won't convert. So - I have to cancel the block, and am nervous during that few mins that someone could block a date on a channel and mess up the booking!Simple fix would be to allow to covert a Block to hold or booking, so it never goes unavailable for someone to grab while…
25 votes -
Add option for owner to decline cleaning when creating an owner block
It would be great to add custom details for an owner booking when they block out dates via their owner page.
We're currently capturing owner bookings via a separate webform so the owner can check a box to accept or decline a professional cleaning after their stay is done.
I'd envision a "Decline Cleaning?" checkbox on the New Reservation popup / pane.
22 votes -
21 votes
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Provide a template variable for number of pets
As a VRM, I want to have a variable to populate number of pets in the template to send to my cleaners.
21 votes -
Trigger for when additional nights are available before a guest checks out.
We are looking to send messages to our current guests when there are additional nights available at the property they are staying at. In order to automate this process we would need a trigger that sends the message 1 day before check out if the property is available for the guest to extend their stay.
21 votes -
Collect Security Deposit from Airbnb guests
Although VRBO already allows for security deposit collection, having something as well for Airbnb guests would be ideal! Automating a message 1-2 weeks prior to check-in, with a link to an invoice with deposit amount would be sufficient.
It would be up to hosts to communicate properly with guests to set expectations that this invoice will be coming prior to their arrival.
20 votes -
Filters on direct booking site
Filters on direct booking site: min room, min price, amenities, others
18 votes -
Have ability to remove owners
I want to be able to remove an owners which are no longer working with from the list.
15 votes -
Amenities - Alphabetized!
It takes me a very long time to go through the list of Amenities because it isn't alphabetized .... even if no one else wanted it that way, I would love the ability to be able to manage it so I can see it in a way that makes it much faster for me to go through ... also am very confused as to why the "Baby high chair" is listed under "indoor" amenities instead of under the "family" section. Would also be great to have the ability to add an amenity to a specific section (i.e. Fire Pit could…
15 votes -
Support cancellation policy at property level for Booking.com.
The issue is new property on Booking.com requires no prepayment and full refund policy until they clarify the listing so changing it from Channel level will affect all other listings. Really inconvenient.
14 votes -
Archive a message on inbox
We'd love to archive a message on inbox. For now, it's not possible.
14 votes -
Customize timeframe on Analytics tab
Would like to have an option to custom time range / adjust dates from the Analytics tab that would help to have more views of a report to deep dive data
13 votes -
13 votes
You will soon be able to register multiple Booking.com LEIDs and thus connect to different Booking.com accounts.
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Ability to Create Recurring Check-in and Check-out Restrictions
Currently, users must navigate to individual property calendars and apply individual Check-in and Check-in restrictions for each year.
However, check-in and check-out restrictions are often applied to holidays, so the need to restrict check-out on 12/25 occurs each year. Hostfully should have the ability to select specific dates (absent year) where check-in and check-out is not feasible. Moreover, specific days of a week/month would address holidays such as Thanksgiving.
13 votes -
Apply a fee that calculates from the TOTAL and not the subtotal
I want to apply a fee that calculates from the TOTAL (including taxes and security deposit) and not the subtotal.
For example, we need to implement a 5% fee on direct bookings but the one we have now doesn't include taxes and the security deposit when it calculates the 5%.
11 votes -
Able to delete the common space on property setting
Each time, I want to delete the common space, I have contacted CS to delete it from back end. I want to have the option to delete the common space on the property setting UI directly.
10 votesThis will be available in the v3 version of the page, coming soon.
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Receive notifications when an owner makes a change to their block
Be notified when an owner makes a change to their block? Like if they update the arrival or departure, or update notes
10 votes -
Add Search field for Scheduled Messages
As a PM, I want the Scheduled Messages page to have the same Search fields that the Message Log has.
10 votes
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