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  1. Hi guys. It would be great if we could add the extra notes field to the logistics report. Some check ins/outs or services require that extra bit of information and having it show at a quick glance in the weekly report would save us a lot of time instead of having to comb through every booking just in case we missed it.

    4 votes

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  2. I need to be able to produce a report for owners/on-site managers that shows all bookings as well as holds and blocked dates. Current report doesn’t show holds or blocked dates. On sites need to see dates owners have blocked etc...

    4 votes

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    This is now available with the Occupancy report.

    For each property you can get the number of agency blocks vs owner blocks and get the occupancy rate.

    Go to Enhanced Reports > Occupancy report

  3. Hey Guys, Could you create a webhook for new messages for new threads and/ threads

    4 votes

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    1 comment  ·  API  ·  Admin →
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  4. Please bring over guest name & phone number. Not only email address.

    4 votes

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  5. allowing you to track customer details, previous stays and pricing, preferences etc. Also allowing you to make bookings by searching existing customers instead of having to type in all details again.

    4 votes

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    completed  ·  0 comments  ·  Admin →
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  6. 3 votes

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  7. 3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  8. Central location to view upsells. Due to the amount of listings we heavily rely on upsells and it's one of our biggest sellers. We need to have a central place for upsells and reminders of when an upsell is needed for a reservation.

    3 votes

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    completed  ·  1 comment  ·  Other  ·  Admin →
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  9. It would be so wonderful to have the option for an automated response to inquiries. I came from Hospitality.com and REALLY got used to my inquires having an automatic response from me and not having to stress about that response time. I'm desperately missing that feature and hope it can be added to Hostfully in the near future. Thank you!

    3 votes

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  10. Include the multiplier rate in the quote results. Include both the pre-tax and tax priced for cleaning. Include the calculated price that you show in your own widgets (which looks to be rate * multiplier + cleaning fee, all with Math.round()... That or explain what each response value is actually matching to at least! And it would be ideal to get the quotes for ALL available properties rather than just 1 at a time since your hourly API limit is SO LOW. Thanks!

    3 votes

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    completed  ·  0 comments  ·  API  ·  Admin →
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    • it would be really nice to have the direct link to the property listing page back again at the top right.

    • it is impossible to see the dates of a month when these are booked. See screenshot attached. It would be good to show the dates above the booked dates

    • back-to-back booking does not always have the white space in between. see screenshot attached

    • mouse over shows Channel, Guest Name, # adults and price. It would be nice to have check in/out date mentioned as well.

    Hope this helps ;)

    3 votes

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    2 comments  ·  Calendar  ·  Admin →
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  11. For now, the information about types of supported credit cards does not match between Hostfully and VRBO. That causes issues and confusion. On VRBO, it should only show the supported types of credit cards.

    3 votes

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    completed  ·  0 comments  ·  Channels  ·  Admin →
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  12. I love the new Central Calendar. I would like to see out for 12 months, rather than 6.

    3 votes

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    completed  ·  2 comments  ·  Calendar  ·  Admin →
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  13. When a new user is added, we have to individually add their permissions property by property. It would be much easier if we could give them permissions, all at once, to a block of properties based on any criteria like a tag, location, or even a multi-select tool, etc.

    3 votes

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  14. Messages I send are bolded making me think I have a new message from a guest when it was just mine. Having to clear all of those is time consuming.

    3 votes

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    2 comments  ·  Inbox  ·  Admin →
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  15. Current form only allows you to add additional fields. We should be able to edit the form to include/exclude certain information. For example, I would disable the flight information field since that's not relevant for me.

    3 votes

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  16. When you get an inquiry from Airbnb right now, there's no way to figure out which property or Airbnb account it comes from. When you sync multiple airbnb accounts, this gets to be a huge problem trying to track down inquiries. It would be great if you could see the same data that you see post-booking on the right hand side (dates, property name, etc)

    3 votes

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    4 comments  ·  Inbox  ·  Admin →
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  17. Air Bnb has now added a feature to automatically add a pet fee for stays, but because Hostfully does not have this as an option, it is not possible to use this feature on Airbnb. Can we get a "AirBnB mapping type" to include Pet Fee, so we can have this on all of our listings and better capture reimbursement for cleaning fees on pet stays.

    3 votes

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  18. As a Property Manager, I would like to be able to see the full name of all my listings in the calendar view. Listings with long names (especially if the name starts with the same words) all look the same on the calendar and are impossible to differentiate.
    The PMP requires clicking on the visible part of the name to view the full name, which adds lots of work.
    Clicking on every single listing name to view which listing I'm looking at is a big waste of time.
    Displaying the full name of the listing should make it a lot…

    3 votes

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    completed  ·  3 comments  ·  Calendar  ·  Admin →
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  19. Right now only instant book is available. PMs would like to use a booking request flow instead.

    3 votes

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    1 comment  ·  Channels  ·  Admin →
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