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Property Management Platform - Web

Property Management Platform - Web

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  1. It would be nice if we could duplicate triggers & templates then modify the duplicate ones.
    Less clickings and save more time.

    50 votes

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  2. Sometimes owners block properties for work to be done, but most often they are blocking the property for personal use. In those cases, we need to clean and turnover the property just like we would for a guest reservation. Also, the smart automations (for example, changing thermostat settings via Lynx, Operto, etc.) should treat an owner stay the same as a guest stay.

    18 votes

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    received  ·  2 comments  ·  Owner Portal  ·  Admin →
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  3. Have an option to select: Only send if the guest hasn't left a review yet

    12 votes

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  4. Integrate with Xero Accounting (particularly popular in Australia)

    37 votes

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    received  ·  4 comments  ·  Integrations  ·  Admin →
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  5. When a property has booking mode as Inquiry, from direct booking site or booking widget, option shows as "Get a quote".

    However, when a property has booking mode as Booking Request or Instand Booking, this option shows as "Book now".

    But for Booking Request mode, when continuing to proceed with a booking, there is a small note at the top of the page that states, "guest must wait for the property manager to accept it and payment will be processed accordingly." which is quite confused and guest can easily miss that note.

    I think it would be much more clear…

    17 votes

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  6. Make Phone field mandatory on our Direct Booking site.

    9 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  7. Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.

    6 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  8. From this article
    https://help.hostfully.com/en/articles/2725484-hostfully-remotelock-integration
    => Lead details only apply to checkin/out DATES, not times. We don’t currently have a way to send times from the Lead details to the lock providers.
    On remote lock, the check-in and out time is used as the default check-in/ checkout.

    PM wants to have the option to change the activated pincode time when he wants to offer early check in or late check out.

    19 votes

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    received  ·  4 comments  ·  Integrations  ·  Admin →
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  9. I would like to have the opportunity to set non-XML plans for my Booking.com properties via API. We need weekly and monthly rate plans as they are great revenue generators.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  10. At the moment, system template "VRBO Alternative Payment Link" only fires for Vrbo guests if the transaction fails due to 3DS2 error (the error in Hostfully order: Your card was declined. This transaction requires authentication). I want this template to fire for failed Vrbo transactions due to other errors (insufficient funds, card declined)

    6 votes

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  11. Right now Airbnb messages are coming in sometimes when a property manager imports a property from Airbnb, even if they have not turned that property to “on” in the Airbnb channel.

    Another case is that, when a PM connects to an Airbnb account but only imports and manages one, not all, listings in that account. Nevertheless, Airbnb messages from other listings not managed by them show up in Inbox without property and reservation details.

    We would like for Airbnb messages to only start appearing in the Inbox when the property managers goes to Channels / Airbnb and turns “on” that…

    32 votes

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    received  ·  3 comments  ·  Inbox  ·  Admin →
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  12. Have the possibility to add more than one owner to a property

    13 votes

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  13. The new DBS is generating a very long property URL link.

    We need it to be shorter, as a shorter more precise link will not only make it easier to share with others, it is less likely to be considered a fraudulent or spam link, and will also assist with SEO.

    5 votes

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  14. Would be great if we could set up multiple rental agreements to then have the guest sign as needed. For example, if I wanted to add bike or paddle board rental - multiple templates

    6 votes

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  15. search in the pipeline ONLY for guests who own money/payments - red circle

    2 votes

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  16. It appears that all the vertical photos on Photos tab changes to landscape mode on DBS, result in the photo being zoomed in too much.
    It'd be great if DBS supports both vertical and landscape photos

    4 votes

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  17. Set a complex trigger for "X" time after booking confirmation

    12 votes

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  18. More fields in Property reports to export data such as property information (address/ long-lat), listing content (description, note, public name, rules ...), property setup (property type, bedrooms - bed type, guests, rate, fees ....).

    It would be much more helpful if we can export it from UI as we have multiple properties and this kind of report can help us with an overview of properties setup and we can figure what we have to fix.

    15 votes

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  19. I want to set the price for extra service as a percentage of total rent or daily rent.

    2 votes

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  20. I would like to include an analytics dashboard in the owner portal so owners can have a clear view of their analytics.

    10 votes

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    received  ·  2 comments  ·  Owner Portal  ·  Admin →
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