'All Properties' widget should default to 'No units available for your selected dates'
Currently if a guest searches that 'all properties' widget and there is nothing available for their dates, they are invited to submit a request for a quote form. What? They should receive instead a message that says there are no dates available for their stay and either - be given a selection of available units for adjacent weeks, OR simply be directed back to a calendar to change their dates. We had to take this off our website because it was just so awful to deal with people thinking their submitting quote requests for dates that are clearly not available.
Laura DeVore
shared this idea
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The form should say, rather, that 'Unfortunately, there are no available units for the dates you've selected, please select alternative dates' - and then a link back to the calendar. We don't want to give guests the idea that there is a private travel agent on the other end of that form that will follow up with them, rather than just giving them an easier avenue to look at additional dates.
At the very least, let US alter the form to have it say what's appropriate for our situation and our preferences. -Thanks!
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AdminThien (Admin, Hostfully) commented
Hi Laura.
Thank you for your feedback.
Actually, when guests search and there are no results, a form will appear. It states clearly that:
"Unfortunately, we do not have any properties that meet your search criteria.
We would appreciate you sharing your email address so that we can contact you if a property opens up that might be suitable for you.
Would you please provide your contact information below?"With that, property managers are able to increase the occupancy rate for their listings.
