SMS responses enabled
Version 1 of the app allows for guest messaging via email/ Airbnb message only. It does not allow you to select SMS messaging. Please enable SMS messaging as many of our guests prefer that communication.
Chelsea Dunckley
shared this idea
Messaging channel options on the Inbox of the Hostfully Mobile App:
https://www.loom.com/share/876ff303af71471592db9c611a4d394b
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Daniel Solid commented
We really need the same selector in there that we have on the desktop app
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Abel Mora commented
Please enable SMS message replies! Our guests never see our company replies because it gets send via email by default on the app, and we cannot access the Hostfully website via phone anymore because it always redirects back to the app, which means the only way to respond to a guest is by getting back to a desktop computer.
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Chelsea Dunckley
commented
Please enable this as soon as possible! Our guests are getting frustrated when the SMS message us and we respond in email (because we're in the field and using the app).