Better synchronization with Operto
Allow re-assigning a reservation to a different unit in Hostfully to reflect on the Operto Dashboard.
Currently the reservation will remain on the unit initially booked and a new reservation won't be created on the new unit. So we have to "revoke access" for the reservation on Operto and create a manual reservation on the new unit to ensure the guest's code will be installed on that lock. We also have to communicate the new access code (created on the new unit) to your guest.
Other PMS like Hostaway are able to push the reassignment to a new property to Operto, so it should not be a big deal to implement that.
Alexandre Descieux
shared this idea
Operto implements the Hostfully API, therefore this synchronization needs to be performed on their end. We suggest you contact them and suggest this improvement. Thank you.