Auto fill information for returning guests.
There are some repeat guests where we already have their ID and/or their proof of residency documents.
For returning guests or guests who have already sent us the information (eg via email or WhatsAPP prior to a direct booking), we don't want to automatically ask them to send the information again on the pre-arrival form.
22
votes
Cece Nguyen
shared this idea
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Keith
commented
YES.. and even now the "re-book" function is broken and we have to manually copy all the guest info to a new booking ourselves.
This is basic returning customer functionality that absolutely should work