When sending a custom template from the inbox, show the subject line of the custom template.
When sending a custom template from the inbox, show the subject line of the custom template. Currently, when you send a custom template from the inbox, the received email subject line says, "You have a new message from (Agency Name)". It would be useful to maintain the actual subject line of the custom template.
2
votes
Kana Gordon
shared this idea
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Jenn Eddy
commented
Yes! What is the point of being able to create a custom subject line if it only uses it when the email is set up with a trigger? It forces me to send the email in Gmail, but then it does not end up in the unified inbox, defeating one of the major benefits in having a PMS. And the "You have a new message" SL just looks spammy. Unless someone is expecting that email, it would be easy to overlook.