Offer other options for white labeling instead of just Cloudflare.
Cloudflare does not have Customer Service team that can be reached out, so it's difficult to check when there is any issue. 34SP is a great one you can consider.
1
vote
Patrick McDermott
shared this idea
Thanks for submitting this idea.
Your statement is not accurate though. Cloudflare does provide a support channel for paid accounts. It does not for free accounts, which is understandable.
One more thing: Hostfully does not require users to use Cloudflare - it is rather a suggestion, because they provide SSL proxying capabilities for free. But Hostfully users are free to use any other service if they want to. Using Cloudflare is not a requirement.
So this makes this idea not really relevant, as there is not really anything we need to do on our side to implement other providers.