Enhance Zapier Integration to Automate Guest Review Triggers for Good Reviews
Requesting an enhancement to Hostfully's Zapier integration to automate the process of triggering review requests via Airbnb review. Specifically, they want to automatically trigger a "Zap" when a guest leaves a 5-star review on Airbnb. Currently, they have to manually extract 5-star reviews from Hostfully reservations and upload the data to Nice Jobs (additional tool used by customer), which is time-consuming.
Key Issues:
Hostfully does not have a trigger for Airbnb reviews, particularly 5-star reviews.
Existing "notes" triggers in Hostfully's Zapier integration are unclear regarding which note fields are actionable.
Automation is desired, but a semi-automated workaround (adding a specific note in Hostfully to trigger the Zap) would also be acceptable.
Suggested Solution:
Add a trigger to the Hostfully-Zapier integration that detects a 5-star Airbnb review and sends relevant guest information to Nice Jobs.
Clarify or refine the functionality of the "notes" trigger within the Zapier integration to ensure it works consistently and is easy to use.
Additional Context:
The customer is looking to streamline their workflow for gathering Google reviews from guests who leave 5-star Airbnb reviews.