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91 results found

  1. When a property has booking mode as Inquiry, from direct booking site or booking widget, option shows as "Get a quote".

    However, when a property has booking mode as Booking Request or Instand Booking, this option shows as "Book now".

    But for Booking Request mode, when continuing to proceed with a booking, there is a small note at the top of the page that states, "guest must wait for the property manager to accept it and payment will be processed accordingly." which is quite confused and guest can easily miss that note.

    I think it would be much more clear…

    13 votes

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  2. On new DBS, it spells Neighbourhood. While I understand that in the United States, there is a preference for "neighborhood" over "neighbourhood", "neighbourhood" is not a spelling mistake, but it might give a confusion and misunderstanding that it's spelled wrongly.

    It'd be nice if we can adjust Neighborhood

    5 votes

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  3. No matter if it is a brand new code or a code that is not expired, as the guest is entering the code it says invalid until the whole code is entered. This makes a lot of guests stop before it is completed and calls that say the code does not work.

    5 votes

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  4. We would like to have the ability to be able to actually create gift cards so that someone could book online with the gift card versus discount code and be taxed properly without me having to manually enter it? For example, the gift card would be taxed on rent amount since the discount is taxed on rent-discount ((a line item will be added with a negative amount after the guest books the dates/in a manual booking and the Tax on Rent would be applied on the Rent only))
    If a gift card is written as a coupon code for a…

    8 votes

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  5. Require the Guest on the direct booking inquiry form to select the number of adults and the number of children for their stay to help property owners validate inquiries against local occupancy laws.

    4 votes

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  6. It appears that all the vertical photos on Photos tab changes to landscape mode on DBS, result in the photo being zoomed in too much.
    It'd be great if DBS supports both vertical and landscape photos

    3 votes

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  7. At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.

    However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.

    For example: https://downloads.intercomcdn.com/i/o/971442851/abefbdedf8df5d7e0ed110e6/Screenshot+2024-02-22+at+7_08_25%E2%80%AFPM.png?expires=1709175593&signature=e0b5371acb036469dbe83ca8a605ce72805d623880614a820d699edf4fe3ac60

    2 votes

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  8. Greece Greek legislation requires displaying the license number for each property on all real estate rental portals. I need you to add the ability to display license numbers for each property on the direct booking page.

    5 votes

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  9. Dates, which are restricted in "Check-in", are displayed as grayed out in the date picker when the guests select "checkin date", similar to the blocks, which is confusing and makes the guests think it's not available. I would like to have it work similar to Airbnb
    - Dates are restricted are grayed out
    - Dates are indeed unavailable/blocked are crossed out
    https://prnt.sc/06fN2T2ZaUPo

    2 votes

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  10. Add dropdown options for the direct booking site, giving the option not only to share the city, but also share State/Province or Country (helpful for people with listings in multiple cities, states, and countries)

    2 votes

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  11. The new DBS is generating a very long property URL link.

    We need it to be shorter, as a shorter more precise link will not only make it easier to share with others, it is less likely to be considered a fraudulent or spam link, and will also assist with SEO.

    2 votes

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    • Currently, there's no field to add Tax rate and to apply the tax per night/stay/hour/person/pet etc..It would be great if we can add those fields so PM can have the correct tax on the custom fees applied for Direct Booking site
    • Guest Services are on Agency level instead of Property level. While some fees are not applicable for all properties, it would be great if we could add a field of assigned properties
    2 votes

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  12. I think most Hostfully property managers have guests from other countries come to the USA to visit their properties. When they book through Airbnb or VRBO, or other channels currency is converted for a smooth transaction. Using a direct booking site also must convert currency as we will have potential guests from other countries outside of the USA wanting to come visit our properties in the USA.

    2 votes

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  13. Please consider offering a different booking window for direct website + hostfully booking widget vs other booking channels. For example in high season OTAs could have 2 week window and own website longer window to promote direct bookings.

    Alternatively, this could be achieved by creating blocks that do not apply to direct website.

    2 votes

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  14. Support videos in the property pages

    1 vote

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  15. Filters on direct booking site: min room, min price, amenities, others

    12 votes

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  16. Change the text on the button from "Book now" to "Continue". The latter is a more friendly and approachable option.

    1 vote

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  17. It would be great when someone clicks to “see more photos” that it displays a tile gallery of ALL the photos that then the user can select which photo enlarges on their screen. Currently, I have to click at rapid speed to find a photo of a specific room I may be interested in. It’s rather difficult.

    Better flow… photos display as is on booking site with an option to see more photos—> when clicked all photos display in a tile gallery—> the customer can select a specific photo that then enlarges on their screen.

    *Even better would be if…

    1 vote

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  18. Be able to add pages to the DBS like about pages Contact pages etc

    1 vote

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  19. Inventory sharing between Hostfully users. Similar to Streamline's service StreamShare. EX: One Hostfully user in North Florida could share inventory with a Hostfully user in South Florida if both parties agree to a profit share partnership. Built in affiliant % from the Hostfully platfrom.

    1 vote

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