140 results found
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Remove the "Sign Up For A Free Hostfully Account Here" from the direct reservation confirmation
big issue with the guests because whenever they make a direct reservation, the confirmation shows in big letters "Sign Up For A Free Hostfully Account Here".
This confuses the guests and they have to clarify each time they don't actually need to register for any account since they are only booking a reservation.22 votes -
Filter properties to specific websites
Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.
11 votes -
New referral program
I am interested in setting up a system where travel agencies and other external partners can earn a commission (for example, 3%) for referring guests directly to our properties managed through HostFully. This would be separate from any internal programs currently offered by HostFully.
2 votes -
Discount code to book at a specific price
Be able to set up discount codes to book at a specific rate
3 votes -
Guest checkout on direct booking site
Model the direct booking checkout to be more like Airbnb. Allow pets to be entered on the first screen instead of after the fact as an upsell. Add a note under "book now" that indicates the guest won't be charged yet. Add a separate inquiry button so if the guest has a question they can be sure they are submitting it and will get a response. Currently with instant booking turned on, the host gets a notification every time someone clicks book now (but doesn't complete the reservation), but the guest is not aware of that and not expecting any…
2 votes -
SHARE button
A "SHARE" button on the website would be Soooo very helpful.
3 votes -
Ability to ask guests on check out flow for consent to receive SMS texts
The goal is to get the guest to consent to receive text messages from our company as part of the check out process.
2 votes -
1 vote
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Video Tour of accommodation on Direct Booking Website
Have the option to upload videos of the accommodation and surrounding area on the direct booking website.
1 vote -
Differentiate the "Additional charge option" from the "Security deposit" on the checkout page
We used the “Additional Charge” feature, but on the checkout page, next to the security deposit it says (refundable). The security deposit is not actually included in the amount they pay upfront, so it is technically not “refundable.” Many guests contact us to ask when they will receive a refund of their security deposit and we have to explain to them that it was never paid, but is just an additional charge option we have after checkout if needed. Guests are often disappointed to realize this, thinking they were going to get $500 back of what they had already paid.
2 votes -
Have the ability to make the logo bigger on the direct booking website.
As the logo is so small, if there's text in the logo, the text is often almost impossible to see. Also, it may help if there were a separate logo field to upload the logo image for the direct booking site on the direct booking website tab, instead of pulling it from the agency settings. That way, we could select a logo maybe without text .
17 votes -
Display this price with several currencies on the direct booking site
Display this price with several currencies on the direct booking site
2 votes -
Capture preferred language during the booking flow
Capture the guest's preferred language during the booking flow so confirmation triggers fire in the preferred language.
5 votes -
Show the Rental Conditions on the Direct Booking Site
I would like for the Rental Conditions to always be visible on the direct booking website. Right now, it is only accessible during the check out flow when a guest is making a reservation. But I would like for it to always be visible, either in the direct booking site page itself, or as a url link that goes to another page that has it. Since I manage the Rental Conditions in Hostfully itself, I don't want to manage it / update it in a second place, too.
3 votes -
discount codes
Create a discount code that can be used once by any guest who receives it - for example, a ComeBack code that incentivizes a return, without it being available for every time that guest books in the future, and that I can offer to every guest (without having to create a million codes!)
1 vote -
Ask for #of adults and # of children rather than just # of guests
I want my guests to put in the number of adults and children coming. Not just the total guests
2 votes -
White labeling using my domain, not a subdomain
White labeling using my domain, not a subdomain
1 vote -
Guest credit feature
Give the possibility for providing booking credit to guests which can't stay at the original dates of their reservation because of specific occasions such as natural disasters
3 votes -
Respect "Show property exact location" on direct booking site
I would like to avoid showing the location of certain properties with too much accuracy until the booking is confirmed. Until the /search page was added there was no way to see exactly where the property was, but now you can zoom in very close on the search page and see exactly where the properties are, even sometimes which part of a multi-unit building the unit is.
The map on the property details doesn't seem to have ever shown the exact location of the property, which seems like the right design if you're not going to make it configurable.
2 votes -
Do not allow guest to choose check out dates less than the minimum stay requirement
The system currently permits users to select check-out dates that do not meet the minimum night requirement. However, when entering guest details, an error message in the booking widget states "Minimum stay is not met." This could potentially confuse guests and lead to a loss of interest.
6 votes
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