129 results found
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Remove the "Sign Up For A Free Hostfully Account Here" from the direct reservation confirmation
big issue with the guests because whenever they make a direct reservation, the confirmation shows in big letters "Sign Up For A Free Hostfully Account Here".
This confuses the guests and they have to clarify each time they don't actually need to register for any account since they are only booking a reservation.6 votes -
Filter properties to specific websites
Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.
4 votes -
Have the ability to make the logo bigger on the direct booking website.
As the logo is so small, if there's text in the logo, the text is often almost impossible to see. Also, it may help if there were a separate logo field to upload the logo image for the direct booking site on the direct booking website tab, instead of pulling it from the agency settings. That way, we could select a logo maybe without text .
13 votes -
Guest credit feature
Give the possibility for providing booking credit to guests which can't stay at the original dates of their reservation because of specific occasions such as natural disasters
3 votes -
Total cost breakdown on first page of Direct Booking Site
On the first page for creating a reservation, the breakdown of the reservation total should appear. Having the total without the breakdown makes it look like the nightly rate is VERY high. On the next page guests can then see the breakdown but that is often too late. The button should also say “continue” not “book now”. Please make the breakdown appear on page 1!
7 votes -
Show the Rental Conditions on the Direct Booking Site
I would like for the Rental Conditions to always be visible on the direct booking website. Right now, it is only accessible during the check out flow when a guest is making a reservation. But I would like for it to always be visible, either in the direct booking site page itself, or as a url link that goes to another page that has it. Since I manage the Rental Conditions in Hostfully itself, I don't want to manage it / update it in a second place, too.
2 votes -
Capture preferred language during the booking flow
Capture the guest's preferred language during the booking flow so confirmation triggers fire in the preferred language.
3 votes -
Respect "Show property exact location" on direct booking site
I would like to avoid showing the location of certain properties with too much accuracy until the booking is confirmed. Until the /search page was added there was no way to see exactly where the property was, but now you can zoom in very close on the search page and see exactly where the properties are, even sometimes which part of a multi-unit building the unit is.
The map on the property details doesn't seem to have ever shown the exact location of the property, which seems like the right design if you're not going to make it configurable.
2 votes -
Do not allow guest to choose check out dates less than the minimum stay requirement
The system currently permits users to select check-out dates that do not meet the minimum night requirement. However, when entering guest details, an error message in the booking widget states "Minimum stay is not met." This could potentially confuse guests and lead to a loss of interest.
5 votes -
Display "check in not allowed" on direct booking site, rather than appear booked
The calendar on our booking site shows certain dates in a darker blue color, indicating that check-in is not allowed for specific listings. However, this may not be clear to our guests and could discourage them from booking a longer stay. It would be helpful to display a message informing them that these dates are still available for booking, which may encourage them to consider a longer stay instead of giving up on those dates.
3 votes -
Rearrange direct booking line item order so taxes appear last
PM would like for the line items to be displayed as follows, with one line for taxes instead of cleaning fee taxes appearing separately:
Rent
Cleaning Fee
Admin Fee (etc.)
Tax
Security Deposit
TOTAL1 vote -
Guests can modify direct bookings
I was trying to create a custom template that would be sent to a guest during their stay which would give them the option to add an additional night if the calendar allowed. This template would have a link that would take the guest directly to their reservation page where they could add the night and make payment all in one. I'm being told that's not an option and they would have to respond to me with a yes/no and then I would have to make the change in the system and send a payment request. This seems really clumsy.…
1 vote -
Make hero image on direct booking site brighter
Ability to adjust the brightness of hero image on direct booking site as the font option is so basic i wanted to include our brand so it looked much better...
2 votes -
1 vote
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1 vote
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Optional fees on direct booking site
Currently optional fees under Fees and Policies tab are not showing up on direct booking site and I want to them to work for this channel. Currently, the workaround is to create them as services and upsell during the checkout flow.
6 votes -
Track conversion rate of inquiries/ booking requests to confirmed bookings on direct channel
My booking setting is inquiry/ booking request. I want to add a conversion tracking code on the booking confirmation page, but this won't work due to no booking confirmation page for these booking settings. I don't want to switch to instant book.
As a PM, I want to be able to have a way to track the conversion rate of inquiries/ booking requests to instant bookings on my direct booking site.
3 votes -
Schedule the time by guests for upselling items on direct booking website
Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website
7 votes -
Automatic Display of Price Details
I’d like the price details to be displayed automatically when clicking 'Show price details' on Agency Settings without requiring guests to click 'Show details' again when confirming the booking.
1 vote -
Shorter URL link for new DBS
The new DBS is generating a very long property URL link.
We need it to be shorter, as a shorter more precise link will not only make it easier to share with others, it is less likely to be considered a fraudulent or spam link, and will also assist with SEO.
7 votesThere are a lot of tools for shortening URLs out there such as https://bitly.com/ - you can create 10 urls per month for free so you can pretty much get all the ones you need.
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