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  1. As a paying customer I need to have the information about my subscription charges, I need to understand when is the subscription expiring, what is my balance and how much extra I am paying for adding the properties. By not having a transparent information and not having access to it, I don't have trust to the platform, it is difficult to plan and budget my expenses. It benefits both users and platform to have transparency and
    honesty. This is critical information that should be easily accessible to the users

    5 votes

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  2. I want to create 25 one-time discount codes for a value of $25 (example) and would like to avoid having to do it one at a time

    6 votes

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  3. Right now, to remove a Third party agency from the PMP, PM need to make a request and it needs to be escalated. PM would like the ability to remove the Third party directly from the PMP (for example, with a delete option)
    Thank you!

    9 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  4. When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:

    1/ New check-in and check-out dates
    2/ New total of nights
    3/ Signature from the last transaction made from payment link

    24 votes

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    planned  ·  3 comments  ·  Other  ·  Admin →
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  5. We're using the discount code option of the direct booking site with all of our direct bookings. We have several discount codes out in the marketplace that we give to our partners for their members to use to book a stay at our properties. We would like to be able to track each Guest's booking back to the partner organization they came from, which we can not do currently. We could easily accomplish this if the "Discount Code" entered during check out was included with each Guests Booking Profile and available as a variable data report for us to drop…

    2 votes

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  6. I would like to have my agency address not being generated in Rental conditions or have option to hide it for security reason.

    6 votes

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  7. To reduce the number of clicks, and back/forth navigation, it would be optimal to have a left navigation pane on the PMP so that the user doesn't have to click on the drop-down menu each time we want to go into another category. Idea from: str@nopaliproperties.com

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  8. It would be great to have variables collecting information from the splash screen feature. This way introduction messages can be personalized for all guests based on the information they provide, this would make the guidebook personalized for everybody and not only for guests with secure links (ie. instead of the introduction saying "Hey there" could say "Hey Marcos" based on the first name they provide on the splash screen)

    1 vote

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  9. Add the ability for guest's to have to sign or initial the rental conditions within the document (such as if you have a specific section you want them to note), not just the overall document.

    And/Or the ability to add multiple required signed forms such as adding a liability form for kayaks/bikes/etc.

    1 vote

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  10. In the CRM feature where I can look at a guest profile, in the Guest History section, please add a time stamp next to the date. When we have guests submit multiple quote requests on our website, it’s helpful to be able to see which order they came through so that I know which is most recent.

    1 vote

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  11. Add a Don’t Email check box on a customer profile that would prevent them from getting messages. This could be very helpful when doing admin changes on a booking and you don’t want it to trigger emails.

    1 vote

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  12. Ability to add a promo code on the pop up where I’m sending a quote to a guest. Otherwise I just have to manually modify my rate and doesn’t allow us to track promo utilization. And if I add it as a line item then it's a post-tax deduction which means the guest isn’t getting charged properly (and doesn’t reflect the correct nightly rate in analytics either).

    1 vote

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  13. Be able to select AM/PM time or military time for the agency settings

    4 votes

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  14. As a property manager, it is really important to have a field that allows me to keep notes related to the specific discounts that were provided. They could vary in duration, could specify why the discount was given, and who it was for, or who authorized it.

    2 votes

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  15. Ability to forward all emails from inbox to multiple team members.

    2 votes

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  16. Possibility to send the rental agreement for direct bookings. Now we have to edit the path to send the agreement. Should have an easier way to do so.

    3 votes

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  17. At the moment, I can only either apply the same discount code to one property or all. It's not possible to apply the same code to selected properties.

    8 votes

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  18. Discount codes - such as for a rolling last minute discount - should be editable. It's a pain to have to delete and recreate them constantly.

    1 vote

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  19. I want to be able to pay utilities every month automatically through Hostfully. For one house, I have to pay 2 bills on a monthly basis, i.e electricity and internet). I want to control when it is paid and also edit the card details on the monthly payment. I want to connect the DEWA and etisalat accounts to Hostfully for monthly payments (these are the 2 firms to which I make utility payments)

    1 vote

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  20. Where do I find the SMS text number that people can use to message us on Hostfully?

    I would like to provide the number in our house manual

    1 vote

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