19 results found
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Add receipts to owner portal and owner reports
PM would like to add receipts of ongoing or one time adjustments to owner portal and owner reporting
13 votes -
Owner portal - view Occupancy and Average Daily rate for the current month
At the moment, the only way for owners to view Occupancy and Average Daily rate for the current month is to send the whole report file to the Owner portal and they can view it on that report file.
It's not possible to see the Occupancy and Average Daily rate dynamically by changing the dates and see such data.
E.g current month is Jul and they want to view the average rate for Dec, they can easily change to Dec to see.4 votes -
Owner block should come over as a reservation, not a block.
An owners block should come over as a reservation instead of a block. You can even have custom messaging to confirm their stay or confirm cancelation of an owners block etc. This would make things more automated.
11 votesWe are planning to add specific trigger events for this, so this should cover this use case.
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Delete Owner Invitations from the Owners list page
There is no delete function available now. Owners main page needs more functions from that page. Like listing all Owner names from there!
11 votes -
name statements which we share to owner portal
When sharing a report / statement with an owner so that it appears in the owner portal, it would be nice to be able to name the file so that the owner can know which month the report pertains to. Ie, i would like to name the report "September Owner Statement" so that the owner can know which is which from the long list without having to open it.
2 votes -
Make the "notes" section of owner blocks mandatory
I want to make the "notes" section of owner blocks mandatory.
2 votes -
Analytics Dashboard in the Owner Portal
I would like to include an analytics dashboard in the owner portal so owners can have a clear view of their analytics.
2 votes -
Owner Financial Report
I have a number of partnering owner that they would prefer a better financial view of their income, booking ratios as well as other related financial data.
2 votes -
Owner 'Request a Stay' within Owner Portal
Customer would like an option within the Owner Portal for owner's to 'Request a Stay' at their property rather than just booking or blocking the calendar on their own without approval of PM.
4 votes -
Adding dates to reports under Owner Portal > Statements
As an owner, I cannot easily tell which report is which from Owner Portal. It'd be better if we can add the date to when the report was sent, or the date range to Owner Portal > Statements.
3 votes -
Real Time Notes Section in Owner's Portal
Adding a notes section for reservations in the Owner Portal so owner's can see in real time notes from PM whether it's changed 5 minutes before the reservation or 1 day before, etc.
2 votes -
Permission for owners to see guest communication
Permission to allow owners to see the Property Manager's guest communication be of benefit
1 vote -
Shared owner reports would be able to work with both login by domain platform.hostfully.com or PM's custom domain
At the moment, when PM customize a custom domain, the shared reports for owner would not accessible if owner login with Hostfully domain. I would like to have this worked both on my custom domain or Hostfully domain.
2 votes -
Ability to see owner balance/due without running reports
We often get real-time requests from owners about their current balance. And also we always want to make sure their balance is positive and at a minimum like 500$ or 1000$.
By being able to see the owner's balance in an easy way we can manage their portfolio better.
1 vote -
Hide owner information from different team users with access to property information
When you add a new team member and give them access to 1 or multiple properties from your inventory, you can then assign a role to them.
The different roles are as follows:
- associate
- booking agent
- property sales manager
- manager
When you assign either of the roles that gives the team member to a specific property and all of its details, this also gives them access to the OWNER tab of the property.
The owner tab of the property stores personal contact information of the owner of the property and this does not need and should not be visible to…
7 votesThis is a great suggestion and we're designing support for it.
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Add option for owner to decline cleaning when creating an owner block
It would be great to add custom details for an owner booking when they block out dates via their owner page.
We're currently capturing owner bookings via a separate webform so the owner can check a box to accept or decline a professional cleaning after their stay is done.
I'd envision a "Decline Cleaning?" checkbox on the New Reservation popup / pane.
18 votes -
Allow multiple owner access per property
We have multiple owners on some of our homes, it would be nice to allow all separate access to the homes so if they need to block out dates or make changes we could know who is accessing the site.
28 votes -
Managers need the ability to update Owner information.
Right now I was told if we want to update owner information I either have to have the owner do it themselves or I have to delete the owner and re-add them. We should be able to update this information as we see fit. Thanks!
37 votes -
The ability to print the calendar from the Owner Portal
Our owners are requesting the ability to print the calendar from portal (when you hit print now, only the calendar is pulled without the bookings).
17 votes
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