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Property Management Platform - Web

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117 results found

  1. would be nice if the team could develop a routing to generate a pdf receipt for guest

    41 votes

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  2. Feature to close Airbnb hold expired lead so it won't appear in Pipeline with Relevant status as I see it a bit messy and does not make sense. As Relevant status should be for ongoing lead (on hold, quote sent) or confirmed bookings for us to work on.

    5 votes

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  3. When I create quotes, I don´t see if a discount is applied (for example 10% off when a reservation is for more than 7 days).

    On the final price it is applied, but it is not a line item on the quote.

    28 votes

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  4. It would be logical if and when a customer is making changes to their reservation, but when a Property Manager is making changes, on the back end, surely there should be prompts asking the editor if they wish to keep existing order and payment detail or adjust order detail to the changed property rate and/or dates? This seems logical to me. If you have multiple leads adjusting reservations for unforeseen circumstances and no warning prompt appears to the property manager when making changes, accounting's books would be a disaster.

    3 votes

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  5. search in the pipeline ONLY for guests who own money/payments - red circle

    9 votes

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  6. Allowing Transaction IDs to be searched into the Pipeline filters

    2 votes

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  7. we would appreciate it if we could send pre-approval quotes through hostfully. The vrbo algorithm gives you boosts when you pre-approve renters so having the feature is not only convenient for the renter but also helps promote our listings in the long run.

    5 votes

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  8. Ability to group taxes on the guest interface, so it would not show as separate items. It could be a deterrent because the guest might feel overhelmed seeing they are paying alot of taxes.

    3 votes

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  9. The rate multiplier is showing as a line item on lead details.
    I want to have the option to hide it.
    * Feedback: when adding a new "feature" maybe you should give the users options if they WANT to even use this feature instead of just implementing it with no choice.

    11 votes

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  10. I want to close lets say 10 rooms for 1 person that will come with friends and family but they want to pay seperately. How i can make a bulk reservation and have the financial stats organised?

    2 votes

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  11. 1 vote

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  12. The manual booking should remain in booked status after payment even if the property setting is booking request

    2 votes

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  13. Remove "View Order" link from Lead Modal for non-manager role, as they can't access it anyway

    2 votes

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  14. Be able to customize the booking IDs which include the needed information such as property name, check-in date, and series number,

    1 vote

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  15. When manually adding leads into Hostfully, can we choose to the lead source instead of showing everything as Hostfully leads? This can help to easily identify the original booking channel for each guest.

    1 vote

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  16. Current behavior:

    when a booking.com reservation's property is changed,
    => the roomId is changed on Pipeline.

    => The property name need to change manually in Hostfully.

    Request:

    When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.

    1 vote

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  17. Hello, is there a "variable" for the next check-in date? I am looking to put this in a message for my inspector/handyman, in stating the checkout of the current stay and including when the next check-in is, in case there is something to be fixed, he knows how much time he has to fix it.

    3 votes

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  18. At the moment, the rental agreement can only be signed once. We need to send the rental agreement to both the owner and the guest, and have both signatures.

    2 votes

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  19. Ability to add active Discount codes to the order from Agency's side and avoid the guest forgetting to add it when booking.

    2 votes

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  20. When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.

    I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.

    3 votes

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