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  1. 5 votes

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    planned  ·  0 comments  ·  Channels  ·  Admin →
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  2. Support multiple rate plans for Booking.com connection.

    We would like to set up a 60day cancellation policy for booking.com meaning that we can refund up to 60 days in advance ? It would be great to offer this along with a non refundable option if possible on booking.com

    3 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  3. I recently received a Vrbo listing audit file that flagged the following warnings:

    CLEANINGDISINFECTION is no longer supported.
    ENHANCED
    CLEANINGPRACTICES is no longer supported.
    COMMON
    SURFACEDISINFECTANTCLEANED is no longer supported.

    To avoid these warnings, I’d like Hostfully to align with Vrbo’s updates by removing or discontinuing support for these amenities. This will ensure property managers no longer receive these notifications.

    4 votes

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  4. VRBO charge a 5% per booking + any fee

    PM wants to cover this with the rate multiplier

    4 votes

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  5. Import Airbnb messages for Special Offer

    2 votes

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  6. Currently, photos and beds assigned to the Common Space room type are not displaying correctly on Airbnb. This is due to Airbnb’s decision to sunset support for the common_space designation by July 2025.

    Please help update the common space mapping to align with Airbnb's update.

    5 votes

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  7. Make Phone field mandatory on our Direct Booking site.

    41 votes

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  8. It would be useful to push the bathroom data from Hostfully to booking.com so it does not have be set up for each property in booking.com. This has to be done 99% of the time.

    4 votes

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  9. When messages are edited in Airbnb only the original version shows in Hostfully. Syncing full edit history is a big ask, but showing the current version should be relatively easy from a product perspective, as long as the data is available from the Airbnb API

    3 votes

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  10. It would be beneficial to implement adjustments to prevent reservations from being duplicated if the property manager forgets to turn off extra tariffs/rates within BDC.

    Since Hostfully only accepts one rate, it seems feasible to deny bookings that select an incorrect one.

    1 vote

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  11. On Booking.com there is an api reference to hide the address until the booking is confirmed. On the properties page a very good feature would be to add a checkbox for booking.com to enable this so users can have their addresses hidden prior to a confirmed reservation.

    1 vote

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  12. Ability to switch Airbnb from full sync to partial sync without turning off the property in order for not messing up the reservations and messaging data.

    1 vote

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  13. I have an increasing amount of bookings coming in via HomeToGo. There used to be a link (sync of calendar + prices + descriptions etc.) with them, but this is no longer the case.
    I would like to see this coming back as now there is a lot of manual input necessary to make sure I have all bookings in once place (Hostfully) and have my messages and triggers automated.

    1 vote

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  14. At the moment, when importing past bookings, they are shown as unknown in the inbox, and the PM has to manually update them from the reservation.

    5 votes

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  15. I want to be able control the order of Airbnb photo tour on Hostfully.

    10 votes

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  16. I just wanted to share this british channel specialized in ski destination: https://www.heidi.com/
    Could be an interesting integration. The company is in the top 100 fastest growing private companies in the UK.

    1 vote

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  17. It would be highly beneficial to introduce a feature allowing users to create custom channels in Hostfully, beyond the standard ones like Airbnb or Booking.com. For example, users could add channels like "Reception Desk," "Travel Agency Partnerships," or "Corporate Bookings" to track more specific booking sources. Additionally, implementing color-coding options for these channels would allow for easy visual differentiation and streamlined data analysis at the end of the season. This added flexibility would make managing and analyzing bookings much more intuitive, especially for businesses with diverse booking sources.

    3 votes

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  18. When I get a lead or inquiry through channels, I get an email notifying me. However, when I get a lead or inquiry for a direct booking with Hostfully, I don't get notified of this. How is that possible. Is there a way that we can get a text or email when we get a lead/inquiry for a direct booking with Hostfully?

    11 votes

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  19. At the moment, reservation booked within 48 hours, and guest can choose the check-in time
    https://help.hostfully.com/en/articles/3811657-partially-allow-booking-requests-on-airbnb

    The check-in time should be visible in the booking request that Airbnb sent, not in Hostfully system. Airbnb does not send anything explicitly to the host stating that the check-in time has changed; however, the reservation request Airbnb sent to the guest does include the check-in time.

    We need Hostfully to request this information thru the API and indicate it somewhere in Hostfully system so we can know before accept or decline the booking request as it's very important information to look at

    3 votes

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  20. VRBO has a new feature where you can have different cancellation policies for different times of the year. How to a use this feature with Hostfully. VRBO won't let me edit the cancellation policy. It would be great to have ability to create cancellation policies for different period.

    12 votes

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