Here are some examples of comments that could pop up for a guest account:

Do not book guest – Guest has a history of cancellations or issues.

Early check-in approved – Guest has confirmed early check-in request.

Pending pet fee payment – Guest owes payment for a pet stay.
Special request for quiet room – Guest prefers a quieter location within the property.

Allergic to certain scents – Guest has a sensitivity to fragrances or cleaning products.

VIP status – Frequent guest, provide exceptional service.